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KPIs for ITIL v3 Release and Deployment
At ITILnews.com we are committed to providing value to the Service Management marketplace.  This article provides those of you responsible for Release & Deployment a suggested set of KPIs that you can utilise.   Number of software defects in production Number of bugs or software…
166 words, last edited in the morning of 6th Sep 2010
This article is from Service Transition - Release & Deployment Management and has been viewed 15896 times.
Tags: ITIL v3,Release and Deployment KPI,Service Management,Release & Deployment
Service Support Release Management
The focus of ITIL Release Management is the protection of the live environment and its services through the use of formal procedures and checks. Working in conjunction with ITIL Change and Configuration Management, Release Management is employed for: Large, major or critical Changes …
1223 words, last edited in the morning of 13th Oct 2006
This article is from Service Transition - Release & Deployment Management and has been viewed 42858 times.
Tags: ITIL Release & Deployment Management, ITIL Change Management, Release Management, Definitive Software Library
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