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Bring Your Own Device (BYOD) and ITIL
As we all know technology is changing all the time and new products are constantly hitting the market place.   When I started my IT career I turned up to work and was given a desk, telephone, Desktop PC and mobile phone. Nowadays there are iPhones, iPads, Kindles,…
614 words, last edited in the morning of 24th May 2011
This article is from Service Strategy - Service Generation and has been viewed 14069 times.
Tags: Service Delivery,Bring Your Own Device,BYOD,ITIL,ITIL framework
ITIL Service Sourcing Considerations
Most organizations are general striving to be more effective and efficient, failure to do so can often result in its eventual demise or takeover. Considering Service Sourcing, whether to outsource, invest or simply sell the Service Management capability probably appears on most boardroom agendas over a trading period.  …
331 words, last edited in the morning of 12th Nov 2010
This article is from Service Strategy - Service Generation and has been viewed 10768 times.
Tags: ITIL,Service Sourcing Considerations,Service Sourcing,Service Management
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