New Offering Includes Modeling Workshop, Mentoring and Usage of PMG Service Catalog Suite
Atlanta, Ga. - August 24, 2010 - Leading full service IT Service Management (ITSM) solutions provider Third Sky, Inc., and PMG.net Inc., the technology leader for enterprise service catalogs, today announced availability of a joint Service Catalog Quick Start Program. This new offering combines Third Sky's acclaimed Service Catalog workshop and consulting with usage of PMG Service Catalog Suite (PMG SCS) software, empowering companies to quickly define and deploy their first online and fully actionable service catalog.
"By combining Third Sky's Service Catalog expertise with PMG's market leading software, IT teams can quickly complete the definition of services in their Service Catalog and publish it for draft review," said Lou Hunnebeck, Vice President of ITSM Vision & Strategy for Third Sky. "This allows the momentum from the modeling workshop to carry forward to drive rapid completion of an organization's service catalog," Hunnebeck continued.
The Service Catalog Quick Start program provides a proven, facilitated approach to developing a Service Catalog that helps organizations leverage ITIL best practices to realize the following benefits:
- Begin the cultural shift from a system-oriented perspective to a service-oriented perspective
- Create a foundation and framework for improving the processes that govern the design, transition, and operation of shared services
- Quickly and easily define services and present them in a professional manner using PMG's user-friendly, web-based system
- Deploy an actionable Service Catalog, available for immediate usage within the enterprise.
"Companies can leverage the ease of configuring PMG's Service Catalog Suite along with Third Sky's mentoring as a low cost option for quickly automating labor intensive processes and reducing cycle time by 50-80%," concluded Joe LeCompte, PMG principal.
PMG offers the most comprehensive, yet flexible and easy to use multi-lingual service catalog & request management solution available. PMG SCS includes more than 1,000 templates, providing best-practices based formatting, attributes, descriptions, and graphics, further accelerating the creation of any organization's service catalog.
PMG SCS leverages deep experience in e-Commerce, portal deployment and collaboration. This solution is the combination of:
- PMG iRequest: an e-Commerce online catalog and request system
- PMG iDeliver: a BPM suite providing powerful EAI and workflow
- PMG iCollaborate®: a content management and collaboration engine
PMG's built-in connectors provide out-of-the-box integrations with SAP, PeopleSoft, Microsoft SharePoint, Active Directory, Sun Identity Manager, LDAP, e-mail, and most leading ITSM applications such as BMC Remedy and Service Desk Express, CA Service Desk, HP Service Center/Manager, IBM Maximo, Microsoft SCCM, Numara Footprints, Marval and numerous others.
About Third Sky
Third Sky, Inc. is an IT Service Management (ITSM) full-service provider focused on helping their clients deliver the highest levels of service and support while lowering their total cost of ownership (TCO). Dedicated to providing real-world Service Management solutions, Third Sky's team of professionals combine a deep knowledge of ITSM good practices with extensive practical experience. Third Sky has helped hundreds of companies across all market segments transform their IT organizations into strategic, business-aligned service providers. For more information on Third Sky education, consulting, and technology solutions services, please visit us at www.thirdsky.com.
PMG is the technology leader in the rapidly growing market for IT Infrastructure Library (ITIL)-compliant Service Catalog software. More than 500,000 IT professionals worldwide have become ITIL certified. PMG's Service Catalog suite combines its iRequest, iDeliver and iCollaborate software solutions into a feature-packed powerhouse. Since the launch of its service lifecycle management software in 2006, PMG has established its technology leadership and continues to grow its client list among Fortune 500 companies as well as midsize enterprises worldwide. For more information, please visit pmg.net.
Be the first to leave a comment about the above article...
NB: This page is © Copyright ITILnews.com and / or the relevant publishing author. You may copy this article only in it's entirety, including any author bio and / or credits, and you must link back to www.itilnews.com
Keeping up-to-date with ITIL...