Keep up-to-date with ITIL news. Low volume to-the-point bulletins...
Techtarget Midmarket CIO
For the first time since creating the Information Technology Infrastructure Library more than 20 years ago, the U.K.'s Office of Government Commerce (OGC) has officially endorsed a compliance framework to audit vendor products, documentation and processes against the published best practices of ITIL (versions 2 and 3). The compliance scheme will be managed by the OGC's official accreditor, APM Group Ltd. The move seeks to create a formal, recognized ITIL tools standard to make technology investments easier, though other organizations already offer similar services.
The new audit service is a joint venture between Aspect Group Inc. and Service Management Consultancy Ltd. (SMCG). SMGC will perform the audit service in accordance with the compliance standard. The OGC has approved the use of an ITIL trademark, under license to the joint venture for award to compliant vendor products.
This article is provided by Kristen Caretta @
Click here to view the full article on their site
Getting the most out of ITIL-compliant solutions
ITSM: No silver bullet?
But ITIL-compliant tools aren't a cure-all
Be the first to leave a comment about the above article...

Please submit any comments you have about this article.

Your feedback will help add value to the content for other visitors and help us develop the content for the benefit of all.

You will need to provide and verify your e-mail address but your personal information will not be published or passed on to others. To identify each post we take the part of your email address before the @ sign and use that as the identifier, so if you are your post will be marked "by john.smith".

NB: We respond personally to every post, if it calls for it.

If you prefer to respond without posting your comment please use our contact form.

Click the REVIEW button below to preview your comments.

Tags; ITIL tools, ITIL tools standard, endorsed by ITIL, aid buyers,Information Technology Infrastructure Library
This article has been viewed 12631 times.
NB: This page is © Copyright and / or the relevant publishing author. You may copy this article only in it's entirety, including any author bio and / or credits, and you must link back to

Keeping up-to-date with ITIL...

Keep up-to-date with ITIL news. Low volume to-the-point bulletins...