April 2008 - Following the announcement by the British Computer Society's Information Systems Examination Board (ISEB) that the ISO/IEC 20000 Foundation examination is now available as of the 1st April 2008, the IT community finds itself waiting for an 'accredited course provider' to come forward to deliver the course to enable participants to sit the examination - one hour exam of forty multiple choice questions.
So if you are an organization planning to implement ISO/IEC 20000 in the near future and you identified as one of your 'products' of your project the ISO/IEC 20000 Foundation education for your staff, you may wish to raise a 'risk' on your 'Risk register'.
As soon as we have news of a training provider coming forward we will let you know.