The majority of organizations recognize ITIL as a major contributor to Data Centre Effectiveness, but its success in the 1990s resulted in the establishment of an international standard in the 21st century, ISO/IEC 20000. This article provides advice for any organization considering ISO/IEC 20000 accreditation. …
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Tags: ISO/IEC 20000,Data Centre Effectiveness,ITIL Version 3,ITIL V2,ITIL processes,ITIL Version 3 qualifications