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FORT LAUDERDALE, FL - December 1, 2009 - ITSM Academy announced today they are now Licensed by the Florida Department of Education, Commission on Independent Education, as a Career School with the ability to grant occupational IT Service Management (ITSM) diplomas. ITSM Academy's program is the first of…
687 words, last edited in the afternoon of 8th Feb 2010
This article is from Press Releases - Training and has been viewed 7340 times.
Tags: ITSM Academy,Career School,Occupational ITSM Diplomas
ITIL version 2 retirement
Over the next eighteen months ITIL Version 2 (ITIL V2) will transition into retirement, making room for ITIL Version 3 (ITIL V3) to take centre stage. Following an international survey last year the owners of ITIL, the Office of Government Commerce (OGC) in the UK, agreed that: …
337 words, last edited in the afternoon of 8th Feb 2010
This article is from Qualifications - Qualifications Overview and has been viewed 16721 times.
Tags: ITIL Version 2,Retirement,ITIL Version 2,ITIL V2,ITIL Version 3,ITIL V3
Axios Service Catalogue Press Release
IT departments are realising the importance of a Service Catalogue, but the business still needs to be convinced   United Kingdom, 20 January, 2010 - Axios Systems, the world's leading provider of IT Service Management (ITSM) solutions, including the assyst software, today reveals the results of…
766 words, last edited in the afternoon of 8th Feb 2010
This article is from Press Releases - ITIL and has been viewed 10165 times.
Tags: IMPLEMENTING A SERVICE CATALOGUE,NEXT 6 MONTHS
Smart SIP ITIL Service Introduction Process
The ITIL® V3 Lifecycle has been beating the drum for a while, but SMART-SIP is revolutionising Project Management by providing a single repeatable process for the transition of all IT Services into the 'Live' or 'Production' environment.   SMART-SIP Ltd have produced a revolutionary new product…
1042 words, last edited in the afternoon of 13th Jan 2010
This article is from ITIL News - Previously and has been viewed 31357 times.
Tags: ITIL v3 Lifecycle,SMART-SIP,Service Introduction into Live, Project Management,Service Management,Service Introduction Process
ITIL v3 Core Publications
ITIL v3 is about to be updated!!.  However these are only minor updates according to the OGC and therefore a 'new edition' will be produced based on feedback from the ITIL community and not a new version of ITIL.   A Change Management approach has been…
231 words, last edited in the morning of 23th Sep 2009
This article is from ITIL Version 3 - Core Publication Structure and has been viewed 10330 times.
Tags: ITIL v3,Core Publications,Latest Updates,Change Management
ITIL v3 Intermediate / Lifecycle Courses
Now that ITIL version 3 is well established, with ITIL v3 Foundation, ITIL v3 Foundation Bridging, ITIL v3 Managers Bridging and ITIL Expert courses being run by the Accredited Training Organizations (ATOs).  What is the value of the old Practitioner courses or in v3 speak the Intermediate and…
272 words, last edited in the morning of 28th Aug 2009
This article is from ITIL Version 3 - Qualifications and has been viewed 9931 times.
Tags: ITIL v3,Lifecycle Courses,ITIL version 3,Accredited Training Organizations
ITILnews editor comment: Following the publication of an article on ITILnews we are pleased that one of out readers has decided to expand the article by sharing his experiences of working with ITIL in practice. I hope you find the response from Colin Mayers, an ITIL Manager, Red…
2966 words, last edited in the afternoon of 25th Aug 2009
This article is from Service Transition - Change Management and has been viewed 17413 times.
Tags: ITIL Practitioner,ITIL Governance,global economic climate
ITIL - IT Service Delivery - Is it all Hype ?
ITIL is becoming the de-facto standard globally for IT Service Delivery but is it the silver bullet?   Many companies globally have implemented and are implementing ITIL be it version 2 or version 3. Companies from both Public and Private sectors have started their journeys in…
144 words, last edited in the morning of 24th Aug 2009
This article is from What is ITIL? - Business Strategy and has been viewed 15124 times.
Tags: IT Service Delivery,ITIL,believe the hype,version 2,version 3
ITIL Press Release Service
You can now submit your ITIL press releases (or ITIL related press releases) to ITILnews.com for publication and distribution via the ITILnews.com web site.   Your press release will remain on the site for as long as you would like, only moving down the list as additional releases…
262 words, last edited in the morning of 19th Aug 2009
This article is from Press Releases - Overview and has been viewed 9785 times.
Tags: ITIL Press Release, Press Release Service, Press release, ITIL related, white paper,ITIL directory,sponsored articles, case histories,personal experiences
We have developed ITILnews.com to provide a portal for individuals and organizations seeking knowledge, sharing knowledge, offering services or looking for resources relating to ITIL, ITI Service Management and ISO/IEC 20000.   We aim to provide open and honest opinion on matters within the industry, kindle…
424 words, last edited in the afternoon of 4th Aug 2009
This article is from About ITILnews - About Us and has been viewed 16580 times.
Tags: ITIL,Office of Government Commerce,ITIL news,ITIL portal,ITIL resources
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