During the current global economic challenges, expenditure is probably the most important focus of any organization. The governance of the majority of economic expenditure within IT is performed primarily through the Change Management process. For clarity the definition of 'Governance' according to ITIL is: Ensuring…
577 words, last edited in the evening of 27th Jan 2009
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Tags: ITIL Governance, global economic climate, Roles and Responsibilities, ITIL Change Management Process ,Requests For Change,Service Level Agreement