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ITIL v3 Update
ITILnews.com have been made aware of the following updates to ITIL v3.
225 words, last edited in the morning of 2nd Mar 2010
This article is from ITIL News - Previously and has been viewed 15454 times.
Tags: ITIL v3, ITIL version 3,ITIL v3 Update,ITIL v4,Key Element Guides, Foundation Pocket guide,Continual Service Improvement,Service Strategy
ITIL V3 Service Transition Smart SIP
The ITIL® V3 Service Transition book provides a perspective on how Strategy, Design, & Transition need to work together to successfully provide IT Services. This book points out that there are numerous interfaces between Project Management, Service Management, and other Best Practice processes, unfortunately it doesn't provide the…
1606 words, last edited in the morning of 10th Feb 2010
This article is from ITIL News - Previously and has been viewed 19296 times.
Tags: ITIL v3 Service Transition,Service Transition,Project Management, Service Management, Best Practice processes
FORT LAUDERDALE, FL - December 1, 2009 - ITSM Academy announced today they are now Licensed by the Florida Department of Education, Commission on Independent Education, as a Career School with the ability to grant occupational IT Service Management (ITSM) diplomas. ITSM Academy's program is the first of…
687 words, last edited in the afternoon of 8th Feb 2010
This article is from Press Releases - Training and has been viewed 7506 times.
Tags: ITSM Academy,Career School,Occupational ITSM Diplomas
ITIL version 2 retirement
Over the next eighteen months ITIL Version 2 (ITIL V2) will transition into retirement, making room for ITIL Version 3 (ITIL V3) to take centre stage. Following an international survey last year the owners of ITIL, the Office of Government Commerce (OGC) in the UK, agreed that: …
337 words, last edited in the afternoon of 8th Feb 2010
This article is from Qualifications - Qualifications Overview and has been viewed 17133 times.
Tags: ITIL Version 2,Retirement,ITIL Version 2,ITIL V2,ITIL Version 3,ITIL V3
Axios Service Catalogue Press Release
IT departments are realising the importance of a Service Catalogue, but the business still needs to be convinced   United Kingdom, 20 January, 2010 - Axios Systems, the world's leading provider of IT Service Management (ITSM) solutions, including the assyst software, today reveals the results of…
766 words, last edited in the afternoon of 8th Feb 2010
This article is from Press Releases - ITIL and has been viewed 10329 times.
Tags: IMPLEMENTING A SERVICE CATALOGUE,NEXT 6 MONTHS
Smart SIP ITIL Service Introduction Process
The ITIL® V3 Lifecycle has been beating the drum for a while, but SMART-SIP is revolutionising Project Management by providing a single repeatable process for the transition of all IT Services into the 'Live' or 'Production' environment.   SMART-SIP Ltd have produced a revolutionary new product…
1042 words, last edited in the afternoon of 13th Jan 2010
This article is from ITIL News - Previously and has been viewed 32043 times.
Tags: ITIL v3 Lifecycle,SMART-SIP,Service Introduction into Live, Project Management,Service Management,Service Introduction Process
ITIL v3 Core Publications
ITIL v3 is about to be updated!!.  However these are only minor updates according to the OGC and therefore a 'new edition' will be produced based on feedback from the ITIL community and not a new version of ITIL.   A Change Management approach has been…
231 words, last edited in the morning of 23th Sep 2009
This article is from ITIL Version 3 - Core Publication Structure and has been viewed 10523 times.
Tags: ITIL v3,Core Publications,Latest Updates,Change Management
ISO/IEC 20000 - Who are the certified organiz
There are numerous articles and books that cover the various aspects of ISO 20000 but there are few that provide details as where you can find the names of those organizations that are currently certified.   There are in fact in excess of four hundred…
161 words, last edited in the morning of 4th Sep 2009
This article is from ISO20000 - News and has been viewed 16263 times.
Tags: ISO/IEC 20000,certified organizations
ITIL v3 Intermediate / Lifecycle Courses
Now that ITIL version 3 is well established, with ITIL v3 Foundation, ITIL v3 Foundation Bridging, ITIL v3 Managers Bridging and ITIL Expert courses being run by the Accredited Training Organizations (ATOs).  What is the value of the old Practitioner courses or in v3 speak the Intermediate and…
272 words, last edited in the morning of 28th Aug 2009
This article is from ITIL Version 3 - Qualifications and has been viewed 10196 times.
Tags: ITIL v3,Lifecycle Courses,ITIL version 3,Accredited Training Organizations
ITILnews editor comment: Following the publication of an article on ITILnews we are pleased that one of out readers has decided to expand the article by sharing his experiences of working with ITIL in practice. I hope you find the response from Colin Mayers, an ITIL Manager, Red…
2966 words, last edited in the afternoon of 25th Aug 2009
This article is from Service Transition - Change Management and has been viewed 17608 times.
Tags: ITIL Practitioner,ITIL Governance,global economic climate
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