ITIL v3 (ITIL version 3) ITIL v2 (ITIL version 2) and ISO20000 portal from ITILnews

ILX London - Free ITIL Benefits Seminar

From ILX... Benefits of the ITIL seminar for attendees: Hear from an expert ITIL trainer delivering a detailed overview of ITIL Benefits of ITIL to yourself as an individual, your company and your projects …

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210 words, last edited in the morning of 24th Oct 2011

This article is from Press Releases - Training and has been viewed 9567 times.

Tags: ILX London,Free ITIL Benefits Seminar,overview of ITIL,Benefits of ITIL,ITIL training,ITIL framework

Latest Translated Publications - Passing your ITIL Foundation Exam

The Stationary Office (TSO) the official ITIL publishers have announced the addition of four translated editions of the popular 'Passing your ITIL Foundation Exam', which will be available shortly (October 2011). The additional volumes are provided in the following languages: Japanese -ISBN: 9780113312672 …

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112 words, last edited in the afternoon of 21th Oct 2011

This article is from ITIL Book Store - ITIL Books Introduction and has been viewed 11779 times.

Tags: ITIL,Translated Publications,Passing your ITIL Foundation Exam,ITIL publishers

ITIL goes to school

In support of the Australian government's Digital Education Revolution (DER) initiative, the itSMF Australia chapter has introduced a new membership category for schools to improve the delivery of IT services to students. Schools will be provided with access to knowledge and increased awareness as to…

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148 words, last edited in the evening of 19th Oct 2011

This article is from ITIL News - Previously and has been viewed 9205 times.

Tags: ITIL,Australia,Digital Education Revolution,DER,itSMF Australia,ISO20000

ISO/IEC 20000 Update

ISO/IEC 20000 has undergone an update (May 2011), for part one of the standard for the time being anyway. The number of stipulated requirements has increased from 210 to 406 therefore many organisations are updating their intellectual property (IP) accordingly to meet the…

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186 words, last edited in the afternoon of 18th Oct 2011

This article is from What is ITIL? - Business Strategy and has been viewed 9625 times.

Tags: ISO/IEC 20000,intellectual property,Service Management System

ITIL Study Findings - Management Software Vendors

An ITSM study undertaken in April and May 2011 by Forrester and the itSMF USA chapter focused not only on ITIL but also covered management software vendors. Below are some of the findings published by Glenn O'Donnell the author. Some of the findings came as…

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384 words, last edited in the morning of 17th Oct 2011

This article is from ITIL News - Surveys and has been viewed 10562 times.

Tags: ITIL,Study Findings,Management Software Vendors

Raising Global Awareness of ITIL

Assistance in raising the awareness of ITIL (Information Technology Infrastructure Library) is being provided by Hewlett Packard (HP) who is delivering a series of ITIL awareness sessions with Softline, an IT specialist in Azerbaijan. The sessions cover both ITIL and Project Management Professional (PMP).

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48 words, last edited in the morning of 17th Oct 2011

This article is from ITIL News - Previously and has been viewed 8132 times.

Tags: awareness of ITIL, ITIL, Information Technology Infrastructure Library,Hewlett Packard,Softline

ITIL Recognized to Reduce Costs

Gartner's vice president Jay Pultz states that IT Infrastructure and Operations (I & O) represents 60 per cent of total IT spending worldwide. Pultz goes onto state that I & O cost savings of 10 per cent in twelve months and up to 25 per cent in three…

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257 words, last edited in the morning of 7th Oct 2011

This article is from ITIL News - Previously and has been viewed 19289 times.

Tags: ITIL,Reduce Costs,implementation of ITIL,best practice,streamlining IT Operations

ITIL - Cost of Implementation

Recently ITILnews has been contacted by one of our visitors asking if we could provide any guidance around the costs involved in implementing ITIL into an organization. Due to the variables associated with an organization including, size, location and budget, it is impossible to specify specific costing's. …

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1537 words, last edited in the morning of 4th Oct 2011

This article is from What is ITIL? - Business Strategy and has been viewed 16633 times.

Tags: ITIL,cost of implementation

HR Technology Conference to Feature Leading Enterprise Service Catalog from PMG

Capabilities that speed up employee and contractor onboarding will be displayed. Atlanta, Ga. - October 3, 2011 - PMG.net Inc., the technology leader for enterprise service catalog and business process automation software, announced its participation in The HR Technology Conference, the foremost conference for HR…

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566 words, last edited in the morning of 4th Oct 2011

This article is from Press Releases - ITIL and has been viewed 9616 times.

Tags: HR Technology Conference,Enterprise Service Catalog,business process automation

ITIL Benefits Study - 2011

A study undertaken in April and May 2011 by Forrester and the itSMF found ITIL has a positive impact on organizational productivity, service quality, IT department's reputation with the Business and operational costs. Primarily focused in the USA, data was collected from four…

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426 words, last edited in the afternoon of 29th Sep 2011

This article is from ITIL News - Surveys and has been viewed 12167 times.

Tags: ITIL Benefits Study,ITIL certification,Glenn O'Donnell,Organizational productivity,Service quality,Operational costs

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