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ITIL V3 Course Quick Reference Guide

ITIL General
ITIL Practitioner
ITIL Foundation
ITIL Guru
ITIL Manager
ITIL V3 courses explained
The following diagrams provide an understanding of the structure of the various ITIL V3 qualifications and the associated 'credit' scheme recognising the value of ITIL V1 and ITIL V2 qualifications.   Details regarding the ITIL V3 courses can be found by clicking here.   ITIL Qualifications…
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148 words, last edited in the morning of 2nd Oct 2007
This article is from ITIL V2 / V3 Qualifications - Overview and has been viewed 29562 times.
Tags: ITIL V3,ITIL V3 Courses, qualifications Board, qualifications scheme, ITIL Bridging Qualifications, ITIL v3 Qualifications Board, ITIL V3 Qualifications scheme

ITIL Company’s strategic partnership

ITIL General
Fox IT and Global Knowledge in the UK have announced a strategic partnership to deliver IT Service Management consultancy and learning solutions.
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22 words, last edited in the morning of 2nd Oct 2007
This article is from ITIL News - Previously and has been viewed 9231 times.
Tags: strategic partnership, IT Service Management

ITIL V3 Foundation Study Aid

ITIL General
ITIL Foundation
Due for release at the end of November 2007, orders for the ITIL V3 Foundation Study Aid are being taken.   If you wish to pre-order your copy of the publication please click here.  
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39 words, last edited in the morning of 2nd Oct 2007
This article is from ITIL News - Previously and has been viewed 9613 times.
Tags: Study Aid, ITIL v3 Foundation

ITIL Examination Benefits

ITIL General
The benefits include: The ease by which the examination can be completed. In the past many ITIL v2 candidates complained that they had not written essays since leaving school, as a consequence many complained of sore wrists and cramps during and at the end of the three-hour…
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83 words, last edited in the morning of 2nd Oct 2007
This article is from Qualifications - Qualifications Overview and has been viewed 9832 times.
Tags: ITIL Examination Benefits, ITIL V2,

ITIL Examinations go Multi-Choice

ITIL General
ITIL Practitioner
ITIL Foundation
ITIL Guru
ITIL Manager
The ITIL V3 Examinations that are associated to the ITIL V3 Courses are all so far to be 'multiple choice' based as opposed to the existing ITIL v2 Manager's examination, which currently consists of two exam papers, requiring five questions to be answered on each in a free-hand written basis.…
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140 words, last edited in the morning of 2nd Oct 2007
This article is from ITIL News - Previously and has been viewed 9681 times.
Tags: ITIL Examinations, Multi-Choice, ITIL v3 Courses, multiple choice

ITIL V3 New Course!

ITIL General
ITIL Practitioner
ITIL Foundation
ITIL Guru
ITIL Manager
Initial feedback from those who have undertaken the ITIL V3 Foundation course has suggested that the syllabus is too broad and that another course should be developed, which would be more aligned to the existing ITIL V2 Foundation course.  If you have sat the new ITIL V3…
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79 words, last edited in the morning of 2nd Oct 2007
This article is from ITIL News - Previously and has been viewed 9342 times.
Tags: ITIL v2, new course, Foundation course, ITIL V2

ITIL V3 Foundation Exam Results

ITIL General
ITIL Foundation
The first three months of the ITIL V3 Foundation has seen 1804 candidates sit the exam. The pass rates were as follows:   June 2007            78% July 2007             93% August 2007        85%   The average pass rate being 84%
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47 words, last edited in the morning of 2nd Oct 2007
This article is from ITIL News - Previously and has been viewed 22614 times.
Tags: Exam Results, Exam Pass Results, ITIL v3 Foundation, pass rate

ITIL helps Asian companies keep pace with growth

ITIL General
ITIL Guru
ITIL Manager
Asian companies looking to ITIL to keep pace with
by Sumner Lemon (CIO.co.uk) Asian companies are looking to ITIL to keep pace with rapid growth   Rapid economic growth and the need for compliance with government regulations are driving adoption of IT Infrastructure Library (ITIL) for services management in Asia, according to…
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320 words, last edited in the evening of 26th Mar 2007
This article is from ITIL News - Previously and has been viewed 14783 times.
Tags: Asian companies,keep pace

ITIL Configuration Management and Home-Workers

ITIL General
ITIL Manager
ITIL in Practice
ITIL Configuration Management and Home-Workers
Cost pressures combined with the commercial real estate prices and the off-shoring of specific job functions has contributed to the increase in the number of premises available for lease or purchase in most city centres and highways.   What has changed?   The Fortune 500 in…
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656 words, last edited in the morning of 26th Mar 2007
This article is from Service Transition - Service Asset & Configuration Management and has been viewed 9516 times.
Tags: ITIL,Configuration Management,Home-Workers,Configuration Management,Data Base,CMDB,configuration item,requests for change,ITIL disciplines

ISO / IEC20000 Introduction

ITIL General
ITIL Guru
ITIL Manager
IEC20000 represents the international standard for
ISO/IEC 20000 represents the international standard for IT Service Management providing the opportunity for:   Procurers - organizations procuring services are provided with a degree of assurance that the service provider has been independently assessed to ensure they and not their services meet the…
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411 words, last edited in the morning of 9th Mar 2007
This article is from ISO20000 - Introduction and has been viewed 19369 times.
Tags: ISO20000,ISO20000 standard,Information Technology Infrastructure Library,ITIL,ITIL Service Management
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