ITIL v3 (ITIL version 3) ITIL v2 (ITIL version 2) and ISO20000 portal from ITILnews

ITIL V3 New Course!

Initial feedback from those who have undertaken the ITIL V3 Foundation course has suggested that the syllabus is too broad and that another course should be developed, which would be more aligned to the existing ITIL V2 Foundation course. If you have sat the new ITIL V3…

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79 words, last edited in the morning of 2nd Oct 2007

This article is from ITIL News - Previously and has been viewed 7159 times.

Tags: ITIL v2, new course, Foundation course, ITIL V2

ITIL V3 Foundation Exam Results

The first three months of the ITIL V3 Foundation has seen 1804 candidates sit the exam. The pass rates were as follows: June 2007 78% July 2007 93% August 2007 85% The average pass rate being 84%

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47 words, last edited in the morning of 2nd Oct 2007

This article is from ITIL News - Previously and has been viewed 20144 times.

Tags: Exam Results, Exam Pass Results, ITIL v3 Foundation, pass rate

ITIL helps Asian companies keep pace with growth

by Sumner Lemon (CIO.co.uk) Asian companies are looking to ITIL to keep pace with rapid growth Rapid economic growth and the need for compliance with government regulations are driving adoption of IT Infrastructure Library (ITIL) for services management in Asia, according to…

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320 words, last edited in the evening of 26th Mar 2007

This article is from ITIL News - Previously and has been viewed 11070 times.

Tags: Asian companies,keep pace

ITIL Configuration Management and Home-Workers

Cost pressures combined with the commercial real estate prices and the off-shoring of specific job functions has contributed to the increase in the number of premises available for lease or purchase in most city centres and highways. What has changed? The Fortune 500 in…

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656 words, last edited in the morning of 26th Mar 2007

This article is from Service Transition - Service Asset & Configuration Management and has been viewed 7222 times.

Tags: ITIL,Configuration Management,Home-Workers,Configuration Management,Data Base,CMDB,configuration item,requests for change,ITIL disciplines

ISO / IEC20000 Introduction

ISO/IEC 20000 represents the international standard for IT Service Management providing the opportunity for: Procurers - organizations procuring services are provided with a degree of assurance that the service provider has been independently assessed to ensure they and not their services meet the…

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411 words, last edited in the morning of 9th Mar 2007

This article is from ISO20000 - Introduction and has been viewed 15013 times.

Tags: ISO20000,ISO20000 standard,Information Technology Infrastructure Library,ITIL,ITIL Service Management

ITIL Version 3 - Official launch date & authors on tour�.

It is now confirmed that the official launch will take place on 5th June at Vinopolis in London. Prices are £295+VAT for members of the itSMF and £395+VAT for non-members. Each of the authors will be presenting. The authors will then promote the new books by embarking…

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60 words, last edited in the afternoon of 28th Feb 2007

This article is from ITIL News - Previously and has been viewed 9310 times.

Tags: ITIL Version 3,Official launch,

APMG, BCS and EXIN reach agreement

Following the much reported dis-harmony from the former administrators of the ITIL accreditation services, the British Computer Society (BCS - ISEB) and Exin, towards the newly appointed ITIL examination body APM Group (APMG) an agreement has finally been reached. Each of the organisations provided press releases at the…

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65 words, last edited in the morning of 28th Feb 2007

This article is from Qualifications - Qualifications Overview and has been viewed 9407 times.

Tags: APMG, BCS,EXIN,accreditation services,British Computer Society,ITIL examination body,joint collaborations

ITIL Version 3 - Do I still take V2 Exams?

The general advice from some training providers is to carry on with the existing V2 examinations especially if they are already booked. Companies may benefit from offers on V2 training courses if they are being offered by training providers. V2 accreditation is still valid and the exams are…

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52 words, last edited in the afternoon of 22th Feb 2007

This article is from ITIL News - Previously and has been viewed 7737 times.

Tags: ITIL Version 3,V2 Exams,training providers,V2 accreditation

ITIL Version 3 pricing structure

Hard copies - The owners of ITIL, the Office of Government Commerce (OGC) based in the UK, have announced that each of the five ITIL core publications as hard copies will be priced at 85 pounds sterling. If all five books are purchased together the cost is 299 pounds sterling,…

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167 words, last edited in the afternoon of 13th Feb 2007

This article is from ITIL News - Previously and has been viewed 8404 times.

Tags: ITIL Version 3,pricing structure,core publications

ITIL Version 3 Core Publication renamed

Following the review of the five ITIL 'core publications' the edition 'Service Strategies' has been renamed to 'Service Strategy'.

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20 words, last edited in the afternoon of 31th Jan 2007

This article is from Publications - Overview and has been viewed 7866 times.

Tags: ITIL Version 3,Core Publication,Service Strategy,Service Strategies

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