YOU have until the 24th July 2009 to complete a survey regarding the future of ITIL Version 2. The Office of Government (OGC) who own ITIL are conducting a survey regarding the ITIL Qualifications Scheme. The output from the survey will be used to discuss the future withdrawal…

Following on from the article regarding the UK ITIL Training Provider goes into administration, ITILnews are pleased to announce that the phoenix has arisen from the flames and New Horizons are trading again the UK marketplace with the opening of new offices in London, England.  

Outlines delivering Service Value Management strategy to drive adoption and value into IT Service Management initiatives   30 June, 2009 - Axios Systems, the world's leading provider of IT Service Management (ITSM) solutions, today announced its strategy for 2009 and beyond, outlining plans to significantly expand…

How many times have 'projects' just been 'thrown over the wall' into IT Support, or in ITIL Version 3 speak, Service Operation, without due care and attention?   The answer is 'lots'.   Most organizations follow or rather claim they follow, the Prince2 Project…

Given the uncertain economic times across the world and unemployment on the rise in most economies, especially the USA and the UK, does having an ITIL qualification set individuals apart and enhance their prospects of employment?   In our opinion the answer is most definitely 'Yes'. …

The adoption of ISO/IEC 20000 is a considerable investment by any organization in time, resources and ultimately costs.   To assist Senior Management in making an informed decision on whether to commission the ISO/IEC 20000 route a work book is available entitled:  …

From the same stable as ITIL, the Office of Government Commerce (OGC), comes the updated Prince2 2009, which is to be launched on the 16th June in London, UK. The launch event is by invitation only, but the publishers, The Stationary Office (TSO), have a live stream that…

Recent figures released for January 2008 to January 2009 suggest that ITIL Version 2 Foundation, Practitioner and Managers courses are still in strong demand almost two years after the release of ITIL Version 3.   When launched ITIL Version 3 promoted the fact that ITIL Version 2 disciplines…

For the first time since creating the Information Technology Infrastructure Library more than 20 years ago, the U.K.'s Office of Government Commerce (OGC) has officially endorsed a compliance framework to audit vendor products, documentation and processes against the published best practices of ITIL (versions 2 and 3). The compliance scheme…

The following information is for the period from January 2008 to January 2009:   ITIL Version 2 Examinations taken   FOUNDATION PRACTITIONER MANAGERS 107850 …