How many times have 'projects' just been 'thrown over the wall' into IT Support, or in ITIL Version 3 speak, Service Operation, without due care and attention? The answer is 'lots'. Most organizations follow or rather claim they follow, the Prince2 Project…
427 words, last edited in the afternoon of 29th Jun 2009
This article is from Service Transition - Change Management and has been viewed 15907 times.
Tags: Project Management,The Wall,Project Management methodology,Service Operation