ITIL v3 (ITIL version 3) ITIL v2 (ITIL version 2) and ISO20000 portal from ITILnews

ITIL v3 (ITIL version 3) Intermediate Exams

All ITIL Intermediate exams have been updated with new quality criteria. This equates to two scenarios. The same question which has been updated to make it more comprehensible. In some cases new questions have been written from scratch. So what does this…

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170 words, last edited in the afternoon of 8th Mar 2010

This article is from ITIL News - Previously and has been viewed 14559 times.

Tags: ITIL v3,ITIL version 3Intermediate Exams,Accredited Training Organisations,ITIL v3 Foundation exam

ITIL v3 (ITIL version 3) Update

ITILnews.com have been made aware of the following updates to ITIL v3.

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225 words, last edited in the morning of 2nd Mar 2010

This article is from ITIL News - Previously and has been viewed 21216 times.

Tags: ITIL v3, ITIL version 3,ITIL v3 Update,ITIL v4,Key Element Guides, Foundation Pocket guide,Continual Service Improvement,Service Strategy

Why ITIL V3 Service Transition does not paint the whole picture

The ITIL® V3 Service Transition book provides a perspective on how Strategy, Design, & Transition need to work together to successfully provide IT Services. This book points out that there are numerous interfaces between Project Management, Service Management, and other Best Practice processes, unfortunately it doesn't provide the…

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1606 words, last edited in the morning of 10th Feb 2010

This article is from ITIL News - Previously and has been viewed 25734 times.

Tags: ITIL v3 Service Transition,Service Transition,Project Management, Service Management, Best Practice processes

ITSM Academy Becomes Only Career School Licensed to Grant Occupational ITSM Diplomas

FORT LAUDERDALE, FL - December 1, 2009 - ITSM Academy announced today they are now Licensed by the Florida Department of Education, Commission on Independent Education, as a Career School with the ability to grant occupational IT Service Management (ITSM) diplomas. ITSM Academy's program is the first of…

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687 words, last edited in the afternoon of 8th Feb 2010

This article is from Press Releases - Training and has been viewed 13167 times.

Tags: ITSM Academy,Career School,Occupational ITSM Diplomas

ITIL Version 2 Retirement

Over the next eighteen months ITIL Version 2 (ITIL V2) will transition into retirement, making room for ITIL Version 3 (ITIL V3) to take centre stage. Following an international survey last year the owners of ITIL, the Office of Government Commerce (OGC) in the UK, agreed that: …

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337 words, last edited in the afternoon of 8th Feb 2010

This article is from Qualifications - Qualifications Overview and has been viewed 27277 times.

Tags: ITIL Version 2,Retirement,ITIL Version 2,ITIL V2,ITIL Version 3,ITIL V3

SIXTY FOUR PERCENT OF ORGANISATIONS IMPLEMENTING A SERVICE CATALOGUE IN THE NEXT 6 MONTHS

IT departments are realising the importance of a Service Catalogue, but the business still needs to be convinced United Kingdom, 20 January, 2010 - Axios Systems, the world's leading provider of IT Service Management (ITSM) solutions, including the assyst software, today reveals the results of…

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766 words, last edited in the afternoon of 8th Feb 2010

This article is from Press Releases - ITIL and has been viewed 16849 times.

Tags: IMPLEMENTING A SERVICE CATALOGUE,NEXT 6 MONTHS

ITIL V3 Lifecycle - Service Introduction into Live

The ITIL® V3 Lifecycle has been beating the drum for a while, but SMART-SIP is revolutionising Project Management by providing a single repeatable process for the transition of all IT Services into the 'Live' or 'Production' environment. SMART-SIP Ltd have produced a revolutionary new product…

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1042 words, last edited in the afternoon of 13th Jan 2010

This article is from ITIL News - Previously and has been viewed 41842 times.

Tags: ITIL v3 Lifecycle,SMART-SIP,Service Introduction into Live, Project Management,Service Management,Service Introduction Process

ITIL v3 Core Publications Latest Updates - September 2009

ITIL v3 is about to be updated!!. However these are only minor updates according to the OGC and therefore a 'new edition' will be produced based on feedback from the ITIL community and not a new version of ITIL. A Change Management approach has been…

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231 words, last edited in the morning of 23th Sep 2009

This article is from ITIL Version 3 - Core Publication Structure and has been viewed 15266 times.

Tags: ITIL v3,Core Publications,Latest Updates,Change Management

PMG Delivers Record Revenues Despite Economy

Quest to Reduce Costs and Improve Operational Efficiency Fuels Growth of Service Catalog Provider Atlanta, Ga. - August 26, 2009 - PMG.net Inc., the technology leader for service request and fulfilment automation solutions, today announced record financial results for the first six months of 2009 in spite…

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652 words, last edited in the morning of 10th Sep 2009

This article is from Press Releases - ITIL and has been viewed 21082 times.

Tags: PMG,Record Revenues,despite Economy,Improve Operational Efficiency, Fuels Growth,Service Catalog Provider

ISO/IEC 20000 Who are the certified organizations?

There are numerous articles and books that cover the various aspects of ISO 20000 but there are few that provide details as where you can find the names of those organizations that are currently certified. There are in fact in excess of four hundred…

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161 words, last edited in the morning of 4th Sep 2009

This article is from ISO20000 - News and has been viewed 28618 times.

Tags: ISO/IEC 20000,certified organizations

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