The ITIL® V3 Service Transition book provides a perspective on how Strategy, Design, & Transition need to work together to successfully provide IT Services. This book points out that there are numerous interfaces between Project Management, Service Management, and other Best Practice processes, unfortunately it doesn't provide the…
1606 words, last edited in the morning of 10th Feb 2010
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Tags: ITIL v3 Service Transition,Service Transition,Project Management, Service Management, Best Practice processes