ITIL v3 (ITIL version 3) ITIL v2 (ITIL version 2) and ISO20000 portal from ITILnews

ITIL v3 Qualification Scheme brochure free ITIL PDF download

The ITIL v3 Qualification scheme is somewhat complex. Individuals and organizations alike will benefit from the clear and concise information contained within the Qualifications brochure. Although produced in 2008 it still remains relatively current and up to date. Pages ten and eleven…

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144 words, last edited in the afternoon of 19th Jul 2010

This article is from ITIL V2 / V3 Qualifications - Overview and has been viewed 21845 times.

Tags: ITIL v3,Qualification Scheme,PDF download,ITIL pdf

ITIL v3 - What are the ITIL Core Books or Publications

The bedrock of ITIL v3 is comprised of five publications, which together are referred to as the ITIL Core books or publications. The five titles are: Service Strategy A view of ITIL that aligns business and IT so that each brings out…

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353 words, last edited in the afternoon of 16th Jul 2010

This article is from ITIL Version 3 - Core Publication Structure and has been viewed 41285 times.

Tags: ITIL v3,ITIL Core Books,Service Strategy,Service Design,Service Transition,Service Operation,Continual Service Improvement

ITIL v3 Foundation Sample Examination Paper

NB: This article has been archived, indicating it is either out of date or no longer relevant

To assist individuals who are preparing to sit the ITIL v3 Foundation Examination an authorized practice examination paper is available in English for free download subject to agreeing the specified terms and conditions. To access the free ITIL download (PDF) please click the phrase: ITIL…

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67 words, last edited in the morning of 13th Jul 2010

This article is from Archive - Archived Articles and has been viewed 24574 times.

Tags: ITIL v3,Foundation Sample Examination Paper,free download,ITIL download,ITIL PDF

ITIL v3 Qualification Scheme Explained

NB: This article has been archived, indicating it is either out of date or no longer relevant

The ITIL v3 Qualification scheme is somewhat complex. Individuals and organizations alike will benefit from the clear and concise information contained within the Qualifications brochure as a free download (PDF). Although produced in 2008 it still remains relatively current and up to date. …

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129 words, last edited in the morning of 13th Jul 2010

This article is from Archive - Archived Articles and has been viewed 11924 times.

Tags: ITIL v3,Qualification Scheme,free download,itil download,ITIL PDF

ITIL v3 Software Endorsement Scheme � Update

The ITIL v3 Software Endorsement Scheme permits consumers to buy and use ITIL based software tools with confidence, knowing the software has been reviewed for compliance with ITIL v3. In addition consumers are provided with usability assurance, whilst software vendors are provided with the ability to show compliance with…

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990 words, last edited in the morning of 13th Jul 2010

This article is from Management Tools - Advice and Guidance and has been viewed 17882 times.

Tags: ITIL v3,Software Endorsement Scheme,software tools,mandatory assessment criteria

ITIL v3 Core Publications - Chinese Translation

Hot on the heels of the announcement some timeago that the owners of ITIL, (Information Technology Infrastructure Library) the OGC (Office of Government Commerce) together with the TSO (The Stationary Office) are participating in a joint venture to introduce ITIL and Prince2 into China, they have…

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239 words, last edited in the afternoon of 9th Jul 2010

This article is from Publications - Overview and has been viewed 10207 times.

Tags: ITIL v3,ITIL v3 books,Core Publication,Chinese Translation,Information Technology Infrastructure Library,Office of Government Commerce,The Stationary Office

PRS for Music tunes into shared service desk to support ITIL adoption with Hornbill's Supportworks

Music Royalty fee collection organisation streamlines IT support operations with consolidated support desk, reaping efficiencies with improved processes. PRS for Music, the not-for-profit membership organisation that collects royalty fees from music users on behalf of writers and publishers, is extending its use of Hornbill's Supportworks ITSM Enterprise…

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1003 words, last edited in the afternoon of 9th Jul 2010

This article is from Press Releases - ITIL and has been viewed 22818 times.

Tags: PRS for Music,shared service desk,ITIL adoption,Hornbill Supportworks,ITSM service management software,service desk software,service management software

ITIL Version 3 Exam Languages

The ITIL v3 certification scheme operates at four levels: ITIL v3 Foundation in IT Service Management ITIL v3 Intermediate Level - Service Lifecycle and Service Capability Streams ITIL v3 Expert Certificate ITIL v3 Master Qualification The following information has…

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1190 words, last edited in the afternoon of 7th Jul 2010

This article is from ITIL V2 / V3 Qualifications - Overview and has been viewed 13002 times.

Tags: ITIL v3,Certification Scheme,Exam Languages,ITIL v3 Foundation,IT Service Management,Intermediate Level,Service Lifecycle,Service Capability Streams,Expert Certificate,Master Qualification

U.S. Army Certificate of Networthiness for BSM and Network Performance Monitoring Solution ITIL v3

Zyrion Inc. Traverse, a Cloud and Network Monitoring solution using ITIL v3 Business Service Management (BSM) technology, has been awarded the Certificate of Networthiness (CoN) from the U.S. Army Network Enterprise Technology Command. Zyrion is meeting the evolving needs of government customers to monitor an…

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214 words, last edited in the morning of 6th Jul 2010

This article is from ITIL News - Previously and has been viewed 12791 times.

Tags: U.S. Army,Certificate of Networthiness,Network Performance Monitoring,ITIL v3,Network Enterprise Technology Command

The Current State of ITIL Adoption and Implementation

The Information Technology Infrastructure Library (ITIL) is a best practice framework that is publicly available for use by the IT industry. While ITIL has been in existence for over twenty years, the global adoption of ITIL has increased significantly under ITIL V2 in the last five years, and…

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792 words, last edited in the morning of 1st Jul 2010

This article is from Press Releases - ITIL and has been viewed 22396 times.

Tags: adoption of ITIL,ITIL Implementation,ITIL,ITIL v2,ITIL v3,Robert Ryan,Information Technology Infrastructure Library

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