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SIAM or Service Integration And Management
It appears that some organizations are starting to realise that the SIAM model adopted some years ago when it was the fad, is not all it was cracked up to be.   Organizations saw SIAM as the opportunity to reduce costs and offload the responsibilities of…
332 words, last edited in the afternoon of 16th Feb 2017
This article is from ITIL News - Most Recent and has been viewed 6751 times.
Tags: SIAM,Service Integration And Management
How ITIL Will Change How You Think About Startups
Every business could benefit greatly from using technology in one way or another. A survey conducted by AT&T and the Small Business & Entrepreneurship Council, found that smartphones alone save business owners 1.24 Billion hours a year, while mobile technologies save small businesses more than USD 65 Billion a year.…
1021 words, last edited in the afternoon of 30th Jan 2017
This article is from ITIL News - Most Recent and has been viewed 10028 times.
Tags: ITIL,Startups,The Information Technology Infrastructure Library framework,IT services to a business,identify services,continuously improve
New ITIL® Practitioner translations
AXELOS is to make ITIL® Practitioner – the new certification of the world's most widely adopted service management framework – available in German, Japanese, French and Latin American Spanish as part of an ongoing international expansion. ITIL Practitioner is the most significant recent evolution in the ITIL® best practice…
338 words, last edited in the afternoon of 3rd Dec 2016
This article is from ITIL News - Most Recent and has been viewed 5933 times.
Tags: ITIL Practitioner,translations,German, Japanese,French,Latin American Spanish
SIAM - A Fool and a Tool
It may appear to be stating the obvious but when considering a new or replacement Service Management tool it is paramount that as an organization you define your existing and/or future Service Operating model. The model should assist with understanding how the organization plans to operate and highlight expectations of…
400 words, last edited in the morning of 12th Sep 2016
This article is from ITIL News - Most Recent and has been viewed 6125 times.
Tags: Service Integration and Management,SIAM,Service Management

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