The ICT Infrastructure Management qualification provided the next step on from the ITIL v2 Foundation examination, although it was not mandatory for candidates to hold the Foundation certificate. The course syllabus based upon the OGC book, Best Practice for ICT Infrastructure Management. The course delivery was assignment based,…
284 words, last edited in the afternoon of 19th Jan 2011
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Tags: ITIL v3,Complementary Certification,ICT Infrastructure Management,ICTIM