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This qualification covers the knowledge required to gain an understanding of the content and requirements of the international standard, ISO/IEC 20000: IT Service Management.   ISO/IEC 20000 was formally known as BS15000 a British Standard, but it is now recognized across the Globe.   This course…
571 words, last edited in the evening of 7th Apr 2008
This article is from ISO20000 - Introduction and has been viewed 7350 times.
Tags: IT Service Management, ISEB Foundation Certificate, ISO/IEC 20000: IT Service Management, ISO/IEC 20000, BS15000, ISO/IEC 20000-1:2005, ISO/IEC 20000-2:2005, ISO/IEC 20000 standard, itSMF accredited course providers
IEC20000 represents the international standard for
ISO/IEC 20000 represents the international standard for IT Service Management providing the opportunity for:   Procurers - organizations procuring services are provided with a degree of assurance that the service provider has been independently assessed to ensure they and not their services meet the…
411 words, last edited in the morning of 9th Mar 2007
This article is from ISO20000 - Introduction and has been viewed 11889 times.
Tags: ISO20000,ISO20000 standard,Information Technology Infrastructure Library,ITIL,ITIL Service Management
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