At ITILnews.com we are committed to providing value to the Service Management marketplace. This article provides those of you responsible for Release & Deployment a suggested set of KPIs that you can utilise. Number of software defects in production Number of bugs or software…
166 words, last edited in the morning of 6th Sep 2010
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Tags: ITIL v3,Release and Deployment KPI,Service Management,Release & Deployment