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What are the benefits of adopting ITIL
The following is not a definitive list, but hopefully conveys some of the fundamental benefits, if we have missed any benefits that you believe should be included then please let us know.
  • A documented approach
  • Global recognition
  • Accredited educational companies
  • Increased and improved effectiveness and efficiency of an organization
  • Potential to positively effect an organizations profits and share prices
  • Improved interaction and functioning within the IT/IS department
  • Improved interaction and functioning with the Business and Customer community
  • Vocabulary and terms understood by all who have undertaken ITIL education irrespective of industry sector, country or continent
  • Recruited ITIL qualified personnel are potentially able to integrate into another ITIL organization so much easier
  • Specific roles can be recruited so much quicker and easily
  • Outsourcing companies can be audited against ITIL best practice
  • ISO /IEC 20000 provides the confidence for customers and purchasers of an organizations services, on both a country and global basis
One of our visitors has also suggested;
  • Improved customer satisfaction through a more professional approach to service delivery
  • Improved IT services through the use of proven best practice processes
  • Improved ROI of IT
  • Improved delivery of third party services
Do you have any more..... leave your comments below...
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Keeping up-to-date with ITIL...

Keep up-to-date with ITIL news. Low volume to-the-point bulletins...