Keep up-to-date with ITIL news. Low volume to-the-point bulletins...
The ITIL V3 Examinations that are associated to the ITIL V3 Courses are all so far to be 'multiple choice' based as opposed to the existing ITIL v2 Manager's examination, which currently consists of two exam papers, requiring five questions to be answered on each in a free-hand written basis.…
140 words, last edited in the morning of 2nd Oct 2007
This article is from ITIL News - Previously and has been viewed 8060 times.
Tags: ITIL Examinations, Multi-Choice, ITIL v3 Courses, multiple choice
Initial feedback from those who have undertaken the ITIL V3 Foundation course has suggested that the syllabus is too broad and that another course should be developed, which would be more aligned to the existing ITIL V2 Foundation course.  If you have sat the new ITIL V3…
79 words, last edited in the morning of 2nd Oct 2007
This article is from ITIL News - Previously and has been viewed 7524 times.
Tags: ITIL v2, new course, Foundation course, ITIL V2
ITIL Change Management
An IT partnership with 'the Business' is now found to be a fundamental requirement of most medium to large organizations today. The knowledge of IT has grown within the user / customer base to the extent that the 'mystic of IT' does not wash so well as it…
1350 words, last edited in the evening of 1st Apr 2007
This article is from Service Transition - Change Management and has been viewed 16765 times.
Tags: Change Management,Missing Link,outsourcing,Service Catalogue,RFC,SLA
ITIL Glossary
ITIL V3 Glossary – Translations available for free download   The OGC ITIL V3 Glossary has been translated into the following languages and are available to download for free:   Brazilian Portuguese Translation Chinese Translation Danish Translation English …
146 words, last edited in the morning of 24th Feb 2007
This article is from Free Downloads - ITIL V3 Glossary and has been viewed 16206 times.
Tags: ITIL Glossary,free download,ITIL V3
ITILnews.com marks each article added with one or more of the icons you can see at the top right hand side of the screen - being either General, Practitioner, Foundation, Guru or Manager. You can click on these icons to list only articles relevant to that icon. You are now viewing all the articles on ITILnews.com with the Practitioner icon checked.

Keeping up-to-date with ITIL...

Keep up-to-date with ITIL news. Low volume to-the-point bulletins...