Due for release at the end of November 2007, orders for the ITIL V3 Foundation Study Aid are being taken.   If you wish to pre-order your copy of the publication please click here.  

The ITIL V3 Examinations that are associated to the ITIL V3 Courses are all so far to be 'multiple choice' based as opposed to the existing ITIL v2 Manager's examination, which currently consists of two exam papers, requiring five questions to be answered on each in a free-hand written basis.…

Initial feedback from those who have undertaken the ITIL V3 Foundation course has suggested that the syllabus is too broad and that another course should be developed, which would be more aligned to the existing ITIL V2 Foundation course.  If you have sat the new ITIL V3…

In light of the release of ITIL V3, ITIL v2 publications and examinations will continue to be available beyond December 2008. Based upon demand for the 'products' and regular reviews, a notice period of four to six months notice will be given to the ITIL community prior to their withdrawal.

The first three months of the ITIL V3 Foundation has seen 1804 candidates sit the exam. The pass rates were as follows:   June 2007            78% July 2007             93% August 2007        85%   The average pass rate being 84%

The ITIL Consultancy, Education and Services provider Getronics is in the throws of a potential takeover.   KPN ICT Services a wholly owned subsidiary of Royal KPN announces an offer for Getronics shares. The acceptance period runs from 12th September 2007 09:00 through to 12th October…

by Sumner Lemon (CIO.co.uk) Asian companies are looking to ITIL to keep pace with rapid growth   Rapid economic growth and the need for compliance with government regulations are driving adoption of IT Infrastructure Library (ITIL) for services management in Asia, according to…

It is now confirmed that the official launch will take place on 5th June at Vinopolis in London. Prices are £295+VAT for members of the itSMF and £395+VAT for non-members.   Each of the authors will be presenting. The authors will then promote the new books by embarking…

The general advice from some training providers is to carry on with the existing V2 examinations especially if they are already booked. Companies may benefit from offers on V2 training courses if they are being offered by training providers. V2 accreditation is still valid and the exams are…

The owners of ITIL, the Office of Government Commerce (OGC) have announced that the five core publications for ITIL Version 3 will be available from the 30th May 2007. The five core publications are: Service Strategy (SS) Service Design (SD) Service Transition…