Fujitsu have won a three year contract with Verve Energy, an electricity generation company in Western Australia, to implement a series of ITIL processes and provide an IT Service Desk. The ITIL processes include Incident management, Problem management and Change management. The Service Desk will…
71 words, last edited in the afternoon of 8th Oct 2010
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Tags: Fujitsu,Verve Energy,ITIL contract,IT Service Desk