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 | Let's start by providing the ITIL definitions for an 'Event' and 'Event Management': Event - A change of state that has significance for the management of a Configuration Item or IT Service. Event Management - The…[ more ] 193 words, last edited in the afternoon of 1st Jun 2010 This article is from Service Operation - Event Management and has been viewed 11397 times. Tags: Event Management,ITIL definitions,IT Operations Management,Service Desk,Configuration Item,IT Service,Application Management,IT Operations Management,Service Desk,Event Monitoring,Standard Operating Procedures | ||
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 | The ITIL definitions for an 'Event' and 'Event Management': Event - A change of state that has significance for the management of a Configuration Item or IT Service. Event Management - The process responsible for managing Events throughout their lifecycle. …[ more ] 152 words, last edited in the afternoon of 10th May 2010 This article is from Service Operation - Event Management and has been viewed 6116 times. Tags: ITIL v3,Event Management,Service Desk,Configuration Item | ||
