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At ITILnews we are always looking a ways to assist our customer community. 'ITIL in Practice' provides a series of articles that share knowledge that has been acquired from implementing ITIL. We hope you find them useful and would welcome your comments back. Furthermore if you have some knowledge or experiences…
89 words, last edited in the morning of 13th Dec 2010
This article is from Management Tools - ITIL in Practice and has been viewed 28234 times.
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