Keep up-to-date with ITIL news. Low volume to-the-point bulletins...
ITIL FAQ overview
ITILnews.com welcomes the opportunity to answer any questions you may have, the popular questions will be (are) published here. If you have a question or seek advice please click here to contact us.
 
 
 

1 VISITOR COMMENT

2010-11-12 by "szepei_gan"

Does ITIL recommend to have change requests and work requests at the same time? For internal requests within IT, one team requests another team to perform some tasks on regular basis, can we classified them under request fulfillment? How about requests that do not require any change, which process manage such requests?

Please submit any comments you have about this article.

Your feedback will help add value to the content for other ITILnews.com visitors and help us develop the content for the benefit of all.

You will need to provide and verify your e-mail address but your personal information will not be published or passed on to others. To identify each post we take the part of your email address before the @ sign and use that as the identifier, so if you are john.smith@itilnews.com your post will be marked "by john.smith".

NB: We respond personally to every post, if it calls for it.

If you prefer to respond without posting your comment please use our contact form.


Click the REVIEW button below to preview your comments.

Tags; ITIL FAQ
 
This article has been viewed 9004 times.
NB: This page is © Copyright ITILnews.com and / or the relevant publishing author. You may copy this article only in it's entirety, including any author bio and / or credits, and you must link back to www.itilnews.com.

Keeping up-to-date with ITIL...

Keep up-to-date with ITIL news. Low volume to-the-point bulletins...