Keep up-to-date with ITIL news. Low volume to-the-point bulletins...
ITIL Glossary
ITIL V3 Glossary – Translations available for free download   The OGC ITIL V3 Glossary has been translated into the following languages and are available to download for free:   Brazilian Portuguese Translation Chinese Translation Danish Translation English …
146 words, last edited in the morning of 24th Feb 2007
This article is from Free Downloads - ITIL V3 Glossary and has been viewed 19036 times.
Tags: ITIL Glossary,free download,ITIL V3
ITIL Version 2 Exams?
The general advice from some training providers is to carry on with the existing V2 examinations especially if they are already booked. Companies may benefit from offers on V2 training courses if they are being offered by training providers. V2 accreditation is still valid and the exams are…
52 words, last edited in the afternoon of 22th Feb 2007
This article is from ITIL News - Previously and has been viewed 9669 times.
Tags: ITIL Version 3,V2 Exams,training providers,V2 accreditation
ITIL case study Cincinnatti Hospital
A Tailored IT Service Management Solution Enhances Quality of Patient Care   Cincinnati Children's Hospital Medical Center is a 423-bed institution devoted to bringing the world the joy of healthier kids. Cincinnati Children's is dedicated to transforming the way health care is delivered by providing care…
144 words, last edited in the evening of 23th Jan 2007
This article is from Case Studies - Case Studies 1 and has been viewed 20144 times.
Tags: ITIL Case study, Children’s Hospital, Medical Center
Benefits of ISO / IEC 20000
Considering the benefits with regards to ISO/IEC 20000 it is very easy to become consumed with those offered by implementing ITIL itself. ISO 20000 offers significant benefits beyond those of ITIL alone. The benefits can be applied to both those organizations offering IT services as well as those purchasing…
486 words, last edited in the evening of 23th Jan 2007
This article is from ISO20000 - Benefits and has been viewed 15071 times.
Tags: ISO/IEC 20000, Benefits, implementing ITIL, ISO 20000, purchasing IT services, ISO/IEC 20000 certified, cost-effective service, Service providers, IT Service Management
ITIL Version 3 Review
The review of the draft ITIL Version 3 books took place between 8th - 22nd January 2007. Of the 500 reviewers selected, 266 responded during the 14 day review period.   See also; ITIL Version 3 - Public Review  
62 words, last edited in the afternoon of 17th Jan 2007
This article is from ITIL News - Previously and has been viewed 9351 times.
Tags: ITIL,Version 3,Review, ITIL version 3, public review
ITIL Refresh Project ITIL Version 3
A six month project was launched by the 'owners of ITIL', Office of Government Commerce (OGC) based in the UK, on the 8th November 2004, to define the scope of and development plans for a refreshed version of ITIL best practice guidance. The OGC from January through to March 2005…
747 words, last edited in the morning of 27th Oct 2006
This article is from ITIL Version 3 - ITIL Refresh Project Overview and has been viewed 13258 times.
Tags: ITIL Refresh Project,Refresh Project,Version 3
Advertise here

You can advertise here from as little as $US10 per week.

Contact us to find out more.

NB: We are an independent web site not affiliated to any supplier / vendor / company and are wholly funded through low-cost advertising.

ITILnews.com marks each article added with one or more of the icons you can see at the top right hand side of the screen - being either General, Practitioner, Foundation, Guru or Manager. You can click on these icons to list only articles relevant to that icon. You are now viewing all the articles on ITILnews.com with the Manager icon checked.

Keeping up-to-date with ITIL...

Keep up-to-date with ITIL news. Low volume to-the-point bulletins...