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ITIL Glossary, free download

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ITIL Glossary
ITIL V3 Glossary – Translations available for free download   The OGC ITIL V3 Glossary has been translated into the following languages and are available to download for free:   Brazilian Portuguese Translation Chinese Translation Danish Translation English …
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146 words, last edited in the morning of 24th Feb 2007
This article is from Free Downloads - ITIL V3 Glossary and has been viewed 19048 times.
Tags: ITIL Glossary,free download,ITIL V3

ITIL Version 3 - Do I still take V2 Exams?

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ITIL Version 2 Exams?
The general advice from some training providers is to carry on with the existing V2 examinations especially if they are already booked. Companies may benefit from offers on V2 training courses if they are being offered by training providers. V2 accreditation is still valid and the exams are…
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52 words, last edited in the afternoon of 22th Feb 2007
This article is from ITIL News - Previously and has been viewed 9673 times.
Tags: ITIL Version 3,V2 Exams,training providers,V2 accreditation

ITIL Case Study: Cincinnati Children’s Hospital Medical Center

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ITIL case study Cincinnatti Hospital
A Tailored IT Service Management Solution Enhances Quality of Patient Care   Cincinnati Children's Hospital Medical Center is a 423-bed institution devoted to bringing the world the joy of healthier kids. Cincinnati Children's is dedicated to transforming the way health care is delivered by providing care…
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144 words, last edited in the evening of 23th Jan 2007
This article is from Case Studies - Case Studies 1 and has been viewed 20160 times.
Tags: ITIL Case study, Children’s Hospital, Medical Center

ISO / IEC 20000 Benefits

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Benefits of ISO / IEC 20000
Considering the benefits with regards to ISO/IEC 20000 it is very easy to become consumed with those offered by implementing ITIL itself. ISO 20000 offers significant benefits beyond those of ITIL alone. The benefits can be applied to both those organizations offering IT services as well as those purchasing…
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486 words, last edited in the evening of 23th Jan 2007
This article is from ISO20000 - Benefits and has been viewed 15083 times.
Tags: ISO/IEC 20000, Benefits, implementing ITIL, ISO 20000, purchasing IT services, ISO/IEC 20000 certified, cost-effective service, Service providers, IT Service Management

ITIL Version 3 Review

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ITIL Version 3 Review
The review of the draft ITIL Version 3 books took place between 8th - 22nd January 2007. Of the 500 reviewers selected, 266 responded during the 14 day review period.   See also; ITIL Version 3 - Public Review  
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62 words, last edited in the afternoon of 17th Jan 2007
This article is from ITIL News - Previously and has been viewed 9357 times.
Tags: ITIL,Version 3,Review, ITIL version 3, public review

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