Author:Malcolm Fry Publisher:TSO (The Stationery Office) 'ITIL Lite: A Road Map to Full or Partial ITIL Implementation' is aimed at encouraging organisations to adopt ITIL v3 by selecting and implementing key ITIL V3 components. For many reasons not every organisation cannot adopt the whole of ITIL…
166 words, last edited in the morning of 19th Apr 2010
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Tags: ITIL Lite,Road Map,Full or Partial,ITIL Implementation,improve key processes,ITIL V3