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ITIL Configuration Management and Home-Workers
Cost pressures combined with the commercial real estate prices and the off-shoring of specific job functions has contributed to the increase in the number of premises available for lease or purchase in most city centres and highways.   What has changed?   The Fortune 500 in…
656 words, last edited in the morning of 26th Mar 2007
This article is from Service Transition - Service Asset & Configuration Management and has been viewed 9744 times.
Tags: ITIL,Configuration Management,Home-Workers,Configuration Management,Data Base,CMDB,configuration item,requests for change,ITIL disciplines
ITIL Real Life Experiences
Author: Colin Mayers   The information contained in this section is based around what I have found, the observations and conclusions are based primarily around the operational requirements in order to get things done, to achieve a good working solution.  To that end I have produced both thoughts…
2284 words, last edited in the evening of 23th Mar 2007
This article is from Case Studies - Case Studies 1 and has been viewed 19507 times.
Tags: ITIL Managers,real life
ITIL case study Cincinnatti Hospital
A Tailored IT Service Management Solution Enhances Quality of Patient Care   Cincinnati Children's Hospital Medical Center is a 423-bed institution devoted to bringing the world the joy of healthier kids. Cincinnati Children's is dedicated to transforming the way health care is delivered by providing care…
144 words, last edited in the evening of 23th Jan 2007
This article is from Case Studies - Case Studies 1 and has been viewed 20159 times.
Tags: ITIL Case study, Children’s Hospital, Medical Center
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