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A comprehensive and professionally produced download produced by the itSMF organization. The free download provides a high-level overview of ITIL V3. It is aimed at a general audience and is valuable to both an individual and organization who have simply heard of ITIL and also those that are…
134 words, last edited in the morning of 20th Nov 2007
This article is from Free Downloads - ITIL PDF and has been viewed 118177 times.
Tags: ITIL download,ITIL v3,Intro Overview,free download,IT Service Management
61% believe having staff trained in ITIL gave businesses a competitive edge. 66% not ready to implement ITIL V3 although did plan to implement in the future. 17% had set timescales for implementing ITIL Version…
73 words, last edited in the morning of 20th Nov 2007
This article is from ITIL News - Surveys and has been viewed 15364 times.
Tags: competitive edge, implement ITIL V3, implementing ITIL Version 3
The Art of Service (Australia) - Receives accreditation from EXIN for a new integrated ITIL® certification course that will enable practitioners to effectively manage, organize and optimize the ITIL Capacity, Availability and IT Service Continuity Management processes.
38 words, last edited in the morning of 20th Nov 2007
This article is from ITIL News - Previously and has been viewed 8233 times.
Tags: ITIL certification course, EXIN, ITIL Capacity, IT Service Continuity Management
CheckFree (USA) - Steve Olsen, Executive VP and Chief Operating Officer, with a budget of $305 million and an IT team of approximately 1000, announces one of the current top initiatives is the implementation of ITIL processes combined with the consolidation of thirteen data centers into three.
45 words, last edited in the morning of 20th Nov 2007
This article is from ITIL News - Previously and has been viewed 7942 times.
Tags: ITIL processes, data centers
Singapore's tertiary institution, the Republic Polytechnic have teamed up with BMC Software to offer students an Information Technology Service Management (ITSM) diploma. Students will be introduced to best practices including ITIL. The diploma has been introduced as a direct result of the IT skills shortage in Singapore and Asia Pacific for…
66 words, last edited in the afternoon of 16th Nov 2007
This article is from ITIL News - Previously and has been viewed 7268 times.
Tags: Information Technology Service Management, BMC Software, Republic Polytechnic, best practices, IT skills shortage
ITIL V3 course table
The table below (click here) provides details surrounding the ITIL V3 courses, although these may change as the ITIL V3 Qualifications Board is still required to approve them. Further details regarding the ITIL V3 Qualification Scheme Structure and ITIL V3 Bridging Qualifications can be found by clicking here. …
1261 words, last edited in the morning of 2nd Oct 2007
This article is from ITIL V2 / V3 Qualifications - Overview and has been viewed 13824 times.
Tags: ITIL V3, ITIL v3 Courses, qualifications Board, Qualification Scheme, Bridging Qualifications,Structure and Qualifications
ITIL V3 courses explained
The following diagrams provide an understanding of the structure of the various ITIL V3 qualifications and the associated 'credit' scheme recognising the value of ITIL V1 and ITIL V2 qualifications.   Details regarding the ITIL V3 courses can be found by clicking here.   ITIL Qualifications…
148 words, last edited in the morning of 2nd Oct 2007
This article is from ITIL V2 / V3 Qualifications - Overview and has been viewed 27412 times.
Tags: ITIL V3,ITIL V3 Courses, qualifications Board, qualifications scheme, ITIL Bridging Qualifications, ITIL v3 Qualifications Board, ITIL V3 Qualifications scheme
Fox IT and Global Knowledge in the UK have announced a strategic partnership to deliver IT Service Management consultancy and learning solutions.
22 words, last edited in the morning of 2nd Oct 2007
This article is from ITIL News - Previously and has been viewed 8064 times.
Tags: strategic partnership, IT Service Management
Due for release at the end of November 2007, orders for the ITIL V3 Foundation Study Aid are being taken.   If you wish to pre-order your copy of the publication please click here.  
39 words, last edited in the morning of 2nd Oct 2007
This article is from ITIL News - Previously and has been viewed 8485 times.
Tags: Study Aid, ITIL v3 Foundation
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