Course Name | ITIL V3 Foundation | ITIL V3 Foundation Bridge | ITIL V3 Manager's Bridge | ITIL V3 Capability: Planning protection and optimisation | ITIL V3 Capability: Service offerings and agreement | ITIL V3 Capability: Release, control and validation | ITIL V3 Capability: Operational support and analysis | ITIL V3 Lifecycle |
Prerequisites | None | None | Holders of V1 / V2 Manager's qualification | None | None | None | None | None |
Required to attend an 'Approved' course | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Course duration | 24 hours | 6 hrs 30mins | 28 hours | 30 hours | 30 hours | 30 hours | 30 hours | 21 hours |
Exam Language | English | English | English | English | English | English | English | English |
Exam type | Multiple choice | Multiple choice | Multi choice based on scenario(s) | Multi choice based on scenario(s) | Multi choice based on scenario(s) | Multi choice based on scenario(s) | Multi choice based on scenario(s) | Multi choice based on scenario(s) |
Number of Questions | 40 | 20 | 20 | 8 | 8 | 8 | 8 | 8 |
Exam Duration | 60 mins | 30 mins | 90 mins | 90 mins | 90 mins | 90 mins | 90 mins | 90 mins |
Pass Mark / Percentage | 26 (65%) | 13 (65%) | 16 (80%) | 65% | 65% | 65% | 65% | 65% |
Availability | June 2007 | August 2007 | Early 2008 (date TBC) | End of 2007 (provisional) | End of 2007 (provisional) | End of 2007 (provisional) | End of 2007 (provisional) | Early 2008 (provisional) |
Comment | Online testing being explored | Limited life. Demand driven | Limited life. Demand driven | Exact details to be finalised | Exact details to be finalised | Exact details to be finalised | Exact details to be finalised | Exact details to be finalised |