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ITIL Version 3 Public Review
The Office of Government Commerce (OGC) in the UK made a somewhat low-key request between 8th November and 9th December 2006 for volunteers, to review the ITIL Version 3 'core publications' (Service Strategy (SS), Service Design (SD), Service Transition (ST), Service Operation (SO) and Continual Service Improvement (CSI)).
From the seven hundred responses received, five hundred reviewers were selected, only two hundred and sixty six completed the review between the allocated review period from 8th January to 22nd January 2007.
No information has been provided regarding the selection criteria used to identify the reviewers. Some concern is raised regarding that just over 53% of reviews could be completed.
Secondly, with only fourteen days to perform the review and with an estimated average of four hundred pages per book, it maybe fair to say that very few, if any, of the reviews were able to perform an end-to-end review of all five ITIL core publications and provide comprehensive feedback. It may be perceived that the 'ITIL V3 Public Review' was a token gesture or even a rush job!
Possibly the OGC have recognized the fact that the published volumes of ITIL v3 will undergo significant refinement and as a consequence are promoting individual online subscription with access to the 'latest updates' and 'impressions'.
If you have taken part in the 'ITIL V3 Public Review' please let us know how it went for you. We are not asking for details relating to the intellectual property (IP). If you wish to remain anonymous we will not publish your names, but it would be of interest to read your opinions.
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Tags; Office of Government Commerce,ITIL Version 3,core publications,Service Strategy,Service Design,Service Transition ,Service Operation,Continuous Service Improvements,ITIL core publications,ITIL V3 Public Review
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