Service Validation and Testing defines the testing of services during the Service Transition phase. This will ensure that new or changed services are fit for purpose (this is known as utility) and fit for use (this is known as warranty). Service Validation and Testing's goal…
292 words, last edited in the afternoon of 10th May 2010
This article is from Service Transition - Service Validation & Testing and has been viewed 52031 times.
Tags: Service Validation & Testing,ITIL perspective,Service Transition