ITILNews Business Strategy http://www.itilnews.com/index.php?cat=1 (C) ITILNews Whether you use ITIL v1, ITIL v2 or indeed ITIL v3 the fundamental principle of People, Process and Technology is the foundation for a successful ITIL implementation.   When Consulting, Customers ask 'what is the secret to a successful ITIL implementation'?  The answer is not rocket science but (403 words in article) http://www.itilnews.com/index.php?pagename=ITIL__Back_to_basics_People_Process_and_Technology http://www.itilnews.com/index.php?pagename=ITIL__Back_to_basics_People_Process_and_Technology Tue, 27 May 2008 20:34:00 GMT How do you transform your data center from its current stove-pipe approach to the technology and process of the much heralded next generation data center?   When I sift through the list of great and visionary qualities that many believe will define the data center of the future, I (1160 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Business_Strategy_-_Four_Trends_driving_the_Data_Center_of_the_Future http://www.itilnews.com/index.php?pagename=ITIL_Business_Strategy_-_Four_Trends_driving_the_Data_Center_of_the_Future Tue, 24 Aug 2010 11:02:00 GMT This article references a published 'Performance Work Statement' (PWS) that has been issued by the United States Marines and is available in the public domain.   At a strategic level (i.e. the Board) a decision may be taken to engage third party suppliers to assist with (166 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Performance_Work_Statement_or_Statement_of_Work_-_an_Example http://www.itilnews.com/index.php?pagename=ITIL_Performance_Work_Statement_or_Statement_of_Work_-_an_Example Tue, 17 Aug 2010 09:08:00 GMT If you are sitting scratching your head trying to pull together a proposal to support the introduction of ITIL into your organization then help is at hand. The Office of Government Commerce (OGC) the owners of ITIL have published a white paper that is entitled the 'Executive Briefing (69 words in article) http://www.itilnews.com/index.php?pagename=Assistance_with_selling_ITIL_to_the_Board http://www.itilnews.com/index.php?pagename=Assistance_with_selling_ITIL_to_the_Board Tue, 14 Sep 2010 08:37:00 GMT The beauty of ITIL v3 is that it covers the Service Lifecycle comprising of the Strategy, Design, Transition, and Operation through to the Continual Service Improvement - all of which is documented in the ITIL core publications.   Having had the opportunity to engage with numerous multi-national organizations (497 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Service_Architect http://www.itilnews.com/index.php?pagename=ITIL_Service_Architect Mon, 29 Nov 2010 11:20:00 GMT ITIL is becoming the de-facto standard globally for IT Service Delivery but is it the silver bullet?   Many companies globally have implemented and are implementing ITIL be it version 2 or version 3.  Companies from both Public and Private sectors have started their journeys in (140 words in article) http://www.itilnews.com/index.php?pagename=ITIL_-_IT_Service_Management_-_Do_you_believe_the_hype http://www.itilnews.com/index.php?pagename=ITIL_-_IT_Service_Management_-_Do_you_believe_the_hype Mon, 24 Aug 2009 10:04:00 GMT The ITIL Lifecycle Process Model provides a high-level view of how the ITIL Core publications fit together. In addition it positions where the various components of ITIL come into play.   To view the ITIL Lifecycle Process Model click here (opens in a new window).   (50 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Lifecycle_Process_Model http://www.itilnews.com/index.php?pagename=ITIL_Lifecycle_Process_Model Mon, 20 Sep 2010 11:07:00 GMT Given the recent events in the UK with regards the severe weather, many companies may think more seriously about "enabling" their employees to work from home.   News articles have said that many workers who couldn't work from home just 'had the day off'.  This would (330 words in article) http://www.itilnews.com/index.php?pagename=Home_working_a_viable_option http://www.itilnews.com/index.php?pagename=Home_working_a_viable_option Mon, 16 Feb 2009 11:54:00 GMT As a recent subscriber to ITIL News, I read a well constructed article on the website regarding Service Reporting. It started by referring to the commonly used phrase of 'aligning IT with the business', and then talked about how IT Managers' business counterparts don't quite understand how IT spending creates (704 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Aligning_IT_with_Business_by_Delivering_More_for_Less http://www.itilnews.com/index.php?pagename=ITIL_Aligning_IT_with_Business_by_Delivering_More_for_Less Mon, 13 Sep 2010 09:40:00 GMT UK, London: The Directorate of Information (DoI) on behalf of the London Metropolitan Police Service will implement ITIL v3 by the end of 2010.   The Directorate of Information (DoI) in the United Kingdom provides the London Metropolitan Police Service (MPS) with technology, communications and information (202 words in article) http://www.itilnews.com/index.php?pagename=ITIL_v3_London_Metropolitan_Police_Service_implement_by_end_of_2010 http://www.itilnews.com/index.php?pagename=ITIL_v3_London_Metropolitan_Police_Service_implement_by_end_of_2010 Fri, 24 Sep 2010 11:14:00 GMT I believe that most would rightly accuse me of understatement for saying that both the commercial and government IT worlds are not comfortable places to be at the moment, whether permanently employed or contractor although things are looking better than they did twelve months ago, overall the short (707 words in article) http://www.itilnews.com/index.php?pagename=A_great_time_to_be_in_or_invest_in_ITIL http://www.itilnews.com/index.php?pagename=A_great_time_to_be_in_or_invest_in_ITIL Fri, 14 May 2010 14:46:00 GMT