ITILNews Service Asset & Configuration Management http://www.itilnews.com/index.php?cat=28 (C) ITILNews Whilst writing the article on Service Management Reporting the subject of naming services and some of the potential pitfalls around it started to have a life of their own, so what follows are some of the things I have found and some thoughts on ways around the possible mistakes. (893 words in article) http://www.itilnews.com/index.php?pagename=ITIL_v3_-_What_is_in_a_Name http://www.itilnews.com/index.php?pagename=ITIL_v3_-_What_is_in_a_Name Tue, 20 Jul 2010 10:21:00 GMT Some believe that the fundamental discipline that underpins almost all the ITIL disciplines is Configuration Management and the Configuration Management DataBase (CMDB). The CMDB can comprise of a multitude of different types of Configuration Items (CIs), each containing various attributes. When deciding what level of attribute to record it is (140 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Configuration_Management__Configuration_Item_Attributes http://www.itilnews.com/index.php?pagename=ITIL_Configuration_Management__Configuration_Item_Attributes Mon, 30 Jun 2008 09:01:00 GMT Cost pressures combined with the commercial real estate prices and the off-shoring of specific job functions has contributed to the increase in the number of premises available for lease or purchase in most city centres and highways.   What has changed?   The Fortune 500 in (655 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Configuration_Management_and_Home-Workers http://www.itilnews.com/index.php?pagename=ITIL_Configuration_Management_and_Home-Workers Mon, 26 Mar 2007 11:08:00 GMT The complimentary reports provided by goitil are based on the experiences of ITIL qualified service management professionals. They illustrate best practice and practical implementation of the ITIL framework in real life business situations and are offered complimentary to the ITIL theory to assist you in implementing it in (1135 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Configuration_Management_-_Starting_with_Asset http://www.itilnews.com/index.php?pagename=ITIL_Configuration_Management_-_Starting_with_Asset Mon, 13 Dec 2010 14:08:00 GMT At ITILnews.com we are committed to providing value to the Service Management marketplace.  This article provides those of you responsible for Service Asset and Configuration Management with a suggested set of Key Performance Indicators KPIs that you can utilise.   % of software licenses used (589 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Suggested_Service_Asset_and_Configuration_Management_KPIs http://www.itilnews.com/index.php?pagename=ITIL_Suggested_Service_Asset_and_Configuration_Management_KPIs Fri, 17 Sep 2010 12:48:00 GMT Without its IT infrastructure a modern organisation will find if difficult if not impossible to conduct its day-to-day business operations. This IT infrastructure consists not only of servers, networks, PCs and software but also related documentation. It is vital that this information is easily available and kept up-to-date as it (2006 words in article) http://www.itilnews.com/index.php?pagename=ITIL_configuration_management http://www.itilnews.com/index.php?pagename=ITIL_configuration_management Fri, 13 Oct 2006 08:21:00 GMT