ITILNews Release & Deployment Management http://www.itilnews.com/index.php?cat=28 (C) ITILNews At ITILnews.com we are committed to providing value to the Service Management marketplace.  This article provides those of you responsible for Release & Deployment a suggested set of KPIs that you can utilise.   Number of software defects in production Number of bugs or software (148 words in article) http://www.itilnews.com/index.php?pagename=ITIL_v3_Suggested_Release_and_Deployment_KPIs http://www.itilnews.com/index.php?pagename=ITIL_v3_Suggested_Release_and_Deployment_KPIs Mon, 6 Sep 2010 11:33:00 GMT The focus of ITIL Release Management is the protection of the live environment and its services through the use of formal procedures and checks. Working in conjunction with ITIL Change and Configuration Management, Release Management is employed for: Large, major or critical Changes (1154 words in article) http://www.itilnews.com/index.php?pagename=ITIL_release_management http://www.itilnews.com/index.php?pagename=ITIL_release_management Fri, 13 Oct 2006 08:21:00 GMT