ITILNews Change Management http://www.itilnews.com/index.php?cat=28 (C) ITILNews Whilst viewing some blogs we spotted a great checklist to assist individuals and Change Advisory Boards (CABs) when evaluating Change Requests.   The blog was produced by 'Milt' and titled the seven R's of Change Management', but we at ITILnews believe there was one missing, which (145 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Change_Management_Change_Request_Evaluation_Check_List http://www.itilnews.com/index.php?pagename=ITIL_Change_Management_Change_Request_Evaluation_Check_List Tue, 3 Aug 2010 09:43:00 GMT During the current global economic challenges, expenditure is probably the most important focus of any organization. The governance of the majority of economic expenditure within IT is performed primarily through the Change Management process. For clarity the definition of 'Governance' according to ITIL is:   Ensuring (573 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Governance_during_a_challenging_global_economic_climate http://www.itilnews.com/index.php?pagename=ITIL_Governance_during_a_challenging_global_economic_climate Tue, 27 Jan 2009 22:21:00 GMT ITILnews editor comment: Following the publication of an article on ITILnews we are pleased that one of out readers has decided to expand the article by sharing his experiences of working with ITIL in practice. I hope you find the response from Colin Mayers, an ITIL Manager, Red (2842 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Practitioner_response_to_article_ITIL_Governance_during_a_challenging_global_economic_climate http://www.itilnews.com/index.php?pagename=ITIL_Practitioner_response_to_article_ITIL_Governance_during_a_challenging_global_economic_climate Tue, 25 Aug 2009 17:13:00 GMT The success of any ITIL Change Management process is dependant upon the involvement or representation of the Business/Customer community.  Primarily IT underpins the Business and therefore the Business need to provide appropriate input and direction to IT and on an operational basis the Change process provides one interface (829 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Change_Management_Business_Information_Requirements http://www.itilnews.com/index.php?pagename=ITIL_Change_Management_Business_Information_Requirements Tue, 16 Nov 2010 16:31:00 GMT An IT partnership with 'the Business' is now found to be a fundamental requirement of most medium to large organizations today. The knowledge of IT has grown within the user / customer base to the extent that the 'mystic of IT' does not wash so well as it (1350 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Change_Management_-_The_Missing_Link http://www.itilnews.com/index.php?pagename=ITIL_Change_Management_-_The_Missing_Link Sun, 1 Apr 2007 21:59:00 GMT As businesses compete for market position and share, the requirement for IT to be flexible and adaptive regarding the services it offers is paramount. The availability of IT services is crucial to almost all businesses, in addition the businesses demand the IT department to consistently deliver changes effectively and efficiently (658 words in article) http://www.itilnews.com/index.php?pagename=change_management http://www.itilnews.com/index.php?pagename=change_management Mon, 9 Oct 2006 14:42:00 GMT Ask many IT Managers what Patch Management is about and they'll respond that it is mostly the deployment of Service Packs and patches required to keep worms and viruses at bay. As IT infrastructure becomes more complex and businesses demand reduced downtime; coupled with the increasing anxiety around governance and (119 words in article) http://www.itilnews.com/index.php?pagename=PATCH_MANAGEMENT_-_CHANGE_CONFIGURATION_AND_RELEASE_OR_SOMETHING_MORE http://www.itilnews.com/index.php?pagename=PATCH_MANAGEMENT_-_CHANGE_CONFIGURATION_AND_RELEASE_OR_SOMETHING_MORE Mon, 7 Apr 2008 21:29:00 GMT At ITILnews.com we are committed to providing value to the Service Management marketplace.  This article provides those of you responsible for Change Management with a suggested set of Key Performance Indicators (KPIs) that you can utilize.   % of outage due to changes (planned unavailability) (683 words in article) http://www.itilnews.com/index.php?pagename=ITIL_v3_Suggested_Change_Management_KPIs http://www.itilnews.com/index.php?pagename=ITIL_v3_Suggested_Change_Management_KPIs Mon, 6 Sep 2010 11:17:00 GMT How many times have 'projects' just been 'thrown over the wall' into IT Support, or in ITIL Version 3 speak, Service Operation, without due care and attention?   The answer is 'lots'.   Most organizations follow or rather claim they follow, the Prince2 Project (426 words in article) http://www.itilnews.com/index.php?pagename=Project_Management_and_The_Wall http://www.itilnews.com/index.php?pagename=Project_Management_and_The_Wall Mon, 29 Jun 2009 13:59:00 GMT The ITIL Change Management process is comprehensively described within the official publications, but within this article we attempt to provide a high level overview of the stages of the Change Management process, the various roles that need to be undertaken at each stage and also details of the (134 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Change_Management_Process_Roles_and_Responsibilities http://www.itilnews.com/index.php?pagename=ITIL_Change_Management_Process_Roles_and_Responsibilities Mon, 20 Sep 2010 10:45:00 GMT ITIL Change Management    Following the article 'MIR - The Key' this article is a further step in the same direction to discuss the content and use of Management Information Reporting (MIR). It may be read as a stand alone article or as one of the series that (3060 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Change_Management_-_Management_Information_Reporting_MIR http://www.itilnews.com/index.php?pagename=ITIL_Change_Management_-_Management_Information_Reporting_MIR Mon, 11 Oct 2010 09:42:00 GMT