ITILNews Service Portfolio Management http://www.itilnews.com/index.php?cat=38 (C) ITILNews A Service Portfolio describes the services of a provider (internal, outsourced etc) in terms of value to the business.   It is an ever changing method used to manage investments in Service Management across the organization, in terms of financial values.  Service Portfolio Management (SPM) enables (316 words in article) http://www.itilnews.com/index.php?pagename=What_is_Service_Portfolio_Management_from_an_ITIL_perspective http://www.itilnews.com/index.php?pagename=What_is_Service_Portfolio_Management_from_an_ITIL_perspective Mon, 10 May 2010 14:47:00 GMT Within the ITIL Service Design book you will find the Service Portfolio. The ITIL Service Portfolio contains the status of all services that IS currently offers, have offered in the past and also those that maybe simply 'pipe dreams', 'nice to have' or ideas for the future. The Portfolio is (445 words in article) http://www.itilnews.com/index.php?pagename=ITIL_V3_Service_Portfolio_and_Lifecycle http://www.itilnews.com/index.php?pagename=ITIL_V3_Service_Portfolio_and_Lifecycle Fri, 16 Apr 2010 12:53:00 GMT