ITILNews Demand Management http://www.itilnews.com/index.php?cat=38 (C) ITILNews Demand Management plays a key role in Service Management.  It aligns supply with demand and tries to forecast the 'sale' of products as closely as possible.   Service Operation is impossible if there is no demand for products or services as there will be nothing to (308 words in article) http://www.itilnews.com/index.php?pagename=What_is_Demand_Management_from_an_ITIL_perspective http://www.itilnews.com/index.php?pagename=What_is_Demand_Management_from_an_ITIL_perspective Mon, 10 May 2010 14:47:00 GMT