ITILNews Surveys http://www.itilnews.com/index.php?cat=12 (C) ITILNews (Nov 07) 74% believe better prioritization of IT spending based on business needs to be a critical IT management goal primary drivers for alignment is a desire to avoid spending that yields a low ROI, and the need to ensure fulfillment (266 words in article) http://www.itilnews.com/index.php?pagename=Computer_Associates_Sample_300_CIO_and_IT_executives http://www.itilnews.com/index.php?pagename=Computer_Associates_Sample_300_CIO_and_IT_executives Wed, 21 Nov 2007 15:51:00 GMT 61% believe having staff trained in ITIL gave businesses a competitive edge. 66% not ready to implement ITIL V3 although did plan to implement in the future. 17% had set timescales for implementing ITIL Version (73 words in article) http://www.itilnews.com/index.php?pagename=News_ILX_Ltd_Survey_UK_Directors_and_Senior_Managers_ http://www.itilnews.com/index.php?pagename=News_ILX_Ltd_Survey_UK_Directors_and_Senior_Managers_ Tue, 20 Nov 2007 10:58:00 GMT by Deirdre McArdle Public sector IT departments are feeling the squeeze when it comes to hiring skilled staff, with 90.5 percent saying they are facing headcount restrictions.   That's according to a survey conducted by recruitment firm IT Force, which shows that IT (376 words in article) http://www.itilnews.com/index.php?pagename=Credit_crunch_hits_public_sector_IT_hiring http://www.itilnews.com/index.php?pagename=Credit_crunch_hits_public_sector_IT_hiring Sun, 8 Jun 2008 14:17:00 GMT We are on the lookout for ITIL related surveys, so we can collate and present them all in one place.  Let us know if you come across any.... (28 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Surveys http://www.itilnews.com/index.php?pagename=ITIL_Surveys Sun, 3 Feb 2008 09:42:00 GMT A survey by Service Desk Institute (SDI) of 159 service desk managers across eleven market sectors found that : First-level resolution rates have increased from just to 21 per cent to 60 per cent between 2004 and 2008 Adoption of ITIL standards has (145 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Service_Desk_-_Survey http://www.itilnews.com/index.php?pagename=ITIL_Service_Desk_-_Survey Mon, 8 Dec 2008 11:58:00 GMT Numara Software, Inc independent two year research states: Although 50,000 copies of ITIL Version 3 were sold within the first few weeks of its release in June 2007 less than 10 percent of companies are actually aware of ITIL as a best practice framework and are adopting (155 words in article) http://www.itilnews.com/index.php?pagename=Research_ITIL_Adoption http://www.itilnews.com/index.php?pagename=Research_ITIL_Adoption Mon, 19 Jan 2009 12:24:00 GMT December 2008, Compuware conducted a survey of 107 IT professionals in Australia, 49 percent stated they had already adopted the ITIL V3 Service Operation component - the component most in common with ITIL V2.   In a similar survey conducted a year earlier, the results found (102 words in article) http://www.itilnews.com/index.php?pagename=ITIL_V3_adoption http://www.itilnews.com/index.php?pagename=ITIL_V3_adoption Fri, 16 Jan 2009 08:17:00 GMT