ITILNews Most Recent http://www.itilnews.com/index.php?cat=12 (C) ITILNews The ITIL® V3 Lifecycle has been beating the drum for a while, but SMART-SIP is revolutionising Project Management by providing a single repeatable process for the transition of all IT Services into the "Live" or "Production" environment.   SMART-SIP Ltd have produced a revolutionary new product (1035 words in article) http://www.itilnews.com/index.php?pagename=ITIL_V3_Lifecycle__Service_Introduction_into_Live http://www.itilnews.com/index.php?pagename=ITIL_V3_Lifecycle__Service_Introduction_into_Live Wed, 13 Jan 2010 14:40:00 GMT The ITIL® V3 Service Transition book provides a perspective on how Strategy, Design, & Transition need to work together to successfully provide IT Services. This book points out that there are numerous interfaces between Project Management, Service Management, and other Best Practice processes, unfortunately it doesn"t provide the (1598 words in article) http://www.itilnews.com/index.php?pagename=Why_ITIL_V3_Service_Transition_does_not_paint_the_whole_picture http://www.itilnews.com/index.php?pagename=Why_ITIL_V3_Service_Transition_does_not_paint_the_whole_picture Wed, 10 Feb 2010 11:52:00 GMT We are pleased to announce that the planned upgrade to the 'shiny new server' in early July 2009, upon which ITILnews in now running, was implemented without any glitches. The upgrade was required due to the level of traffic being generated and the need for a faster and more resilient (128 words in article) http://www.itilnews.com/index.php?pagename=ITILnewscom__The_number_1_ITIL_News_Portal_site http://www.itilnews.com/index.php?pagename=ITILnewscom__The_number_1_ITIL_News_Portal_site Tue, 7 Jul 2009 09:43:00 GMT YOU have until the 24th July 2009 to complete a survey regarding the future of ITIL Version 2. The Office of Government (OGC) who own ITIL are conducting a survey regarding the ITIL Qualifications Scheme. The output from the survey will be used to discuss the future withdrawal (115 words in article) http://www.itilnews.com/index.php?pagename=The_future_of_ITIL_V2_is_in_your_hands http://www.itilnews.com/index.php?pagename=The_future_of_ITIL_V2_is_in_your_hands Tue, 7 Jul 2009 09:19:00 GMT Following on from the article regarding the UK ITIL Training Provider goes into administration, ITILnews are pleased to announce that the phoenix has arisen from the flames and New Horizons are trading again the UK marketplace with the opening of new offices in London, England.   (49 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Training_Provider_Brand_re-launches_in_the_UK http://www.itilnews.com/index.php?pagename=ITIL_Training_Provider_Brand_re-launches_in_the_UK Tue, 7 Jul 2009 09:14:00 GMT Recent figures released for January 2008 to January 2009 suggest that ITIL Version 2 Foundation, Practitioner and Managers courses are still in strong demand almost two years after the release of ITIL Version 3.   When launched ITIL Version 3 promoted the fact that ITIL Version 2 disciplines (360 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Version_2_still_worthy_of_consideration http://www.itilnews.com/index.php?pagename=ITIL_Version_2_still_worthy_of_consideration Tue, 7 Apr 2009 14:00:00 GMT Zyrion Inc. Traverse, a Cloud and Network Monitoring solution using ITIL v3 Business Service Management (BSM) technology, has been awarded the Certificate of Networthiness (CoN) from the U.S. Army Network Enterprise Technology Command.   Zyrion is meeting the evolving needs of government customers to monitor an (212 words in article) http://www.itilnews.com/index.php?pagename=US_Army_Certificate_of_Networthiness_for_BSM_and_Network_Performance_Monitoring_Solution_based_on_IT http://www.itilnews.com/index.php?pagename=US_Army_Certificate_of_Networthiness_for_BSM_and_Network_Performance_Monitoring_Solution_based_on_IT Tue, 6 Jul 2010 11:42:00 GMT This article provides words of advice to those organizations that are involved in submitting responses to tenders or Statements of Service Requirements (SSRs).   Audience - Pitch the contents to appeal to the novice reader as well as the expert where necessary. Don"t assume the reader (629 words in article) http://www.itilnews.com/index.php?pagename=ITIL_V3_Lifecycle__Advice_on_responding_to_Statement_of_Service_Requirements http://www.itilnews.com/index.php?pagename=ITIL_V3_Lifecycle__Advice_on_responding_to_Statement_of_Service_Requirements Tue, 6 Apr 2010 09:32:00 GMT ITILnews.com have been made aware of the following updates to ITIL v3.[[more]]   Firstly we'd like to make it clear that this is not ITIL v4…………….!!   The ITIL version 3 update project is currently underway with updates to the five core books (Service (223 words in article) http://www.itilnews.com/index.php?pagename=ITIL_version_3_v3_Update http://www.itilnews.com/index.php?pagename=ITIL_version_3_v3_Update Tue, 2 Mar 2010 08:36:00 GMT In the UK ISEB (Information Systems Examination Board) part of the British Computer Society (BCS) are running their last public examinations for ITIL Version 2 Service Support and Service Delivery at the end of October 2009. It is believed that due to fallen numbers running such examinations is (245 words in article) http://www.itilnews.com/index.php?pagename=ITIL_Version_2__Managers_Examinations http://www.itilnews.com/index.php?pagename=ITIL_Version_2__Managers_Examinations Tue, 1 Sep 2009 17:28:00 GMT TechTeam Global, Inc., a worldwide provider of IT outsourcing and business process outsourcing services, has announced that it is implementing an advanced Information Technology Infrastructure Library (ITIL) - based toolset for Joy Global Inc. as a part of the two companies' long-standing outsourced services relationship.   The (181 words in article) http://www.itilnews.com/index.php?pagename=ITIL_outsourced_services_relationship_TechTeam_Global_and_Joy_Global http://www.itilnews.com/index.php?pagename=ITIL_outsourced_services_relationship_TechTeam_Global_and_Joy_Global Thu, 3 Jun 2010 14:46:00 GMT Are you struggling to make up your mind which ITIL V3 Intermediate course to choose simply because you might not pass the associated exam, if so help is at hand?   On 30th September 2009, two publications are launched to assist the individual undertaking an ITIL (153 words in article) http://www.itilnews.com/index.php?pagename=ITIL_V3_Intermediate_courses_-_Help_is_at_hand http://www.itilnews.com/index.php?pagename=ITIL_V3_Intermediate_courses_-_Help_is_at_hand Thu, 27 Aug 2009 08:16:00 GMT If you are a Project Manager working in an IT environment, you may have heard the acronym ITIL® (IT Infrastructure Library, a set of books similar in nature to PMI"s PMBOK Guide) or ITSM (IT Service Management - the concept of IT as a "service" to the business). (1050 words in article) http://www.itilnews.com/index.php?pagename=ITIL_A_Project_Managers_Perspective http://www.itilnews.com/index.php?pagename=ITIL_A_Project_Managers_Perspective Thu, 20 May 2010 13:03:00 GMT 28th May 2010 - The Gaochun Nanjing Regional Government has formed a joint venture with Goalsoft (Shanghai) and AIM Tech (UK) Limited to set up an IT Science Park that will include a training centre offering ITIL training and PRINCE2 training.   Obviously the market is (107 words in article) http://www.itilnews.com/index.php?pagename=ITIL_v3_officially_introduced_into_China http://www.itilnews.com/index.php?pagename=ITIL_v3_officially_introduced_into_China Sun, 30 May 2010 08:38:00 GMT All ITIL Intermediate exams have been updated with new quality criteria.  This equates to two scenarios. The same question which has been updated to make it more comprehensible. In some cases new questions have been written from scratch. So what does this (165 words in article) http://www.itilnews.com/index.php?pagename=ITIL_v3_Intermediate_Exams http://www.itilnews.com/index.php?pagename=ITIL_v3_Intermediate_Exams Mon, 8 Mar 2010 12:16:00 GMT The global economic downturn is being blamed for the collapse of a significant UK Training Provider.   New Horizons UK franchise owned by Thunder Bay Group Limited went into administration in April 2009 owing £2.1m (approx. $3m). John Stoddard the Managing Director was unavailable for comment (115 words in article) http://www.itilnews.com/index.php?pagename=UK_ITIL_Training_Provider_goes_into_administration http://www.itilnews.com/index.php?pagename=UK_ITIL_Training_Provider_goes_into_administration Mon, 8 Jun 2009 08:20:00 GMT Fujitsu take over from Serco as the preferred Managed Service Provider (MSP) for 3663 First for Foodservice.   Fujitsu have signed a five year IT managed service deal with 3663.  The deal includes hosting all systems, desktop management, managing servers and helpdesk and process support. (105 words in article) http://www.itilnews.com/index.php?pagename=ITIL_and_Managed_Service_Provider_MSP_swap http://www.itilnews.com/index.php?pagename=ITIL_and_Managed_Service_Provider_MSP_swap Mon, 24 May 2010 09:36:00 GMT From the same stable as ITIL, the Office of Government Commerce (OGC), comes the updated Prince2 2009, which is to be launched on the 16th June in London, UK. The launch event is by invitation only, but the publishers, The Stationary Office (TSO), have a live stream that (410 words in article) http://www.itilnews.com/index.php?pagename=OGC_launch_Prince2_2009 http://www.itilnews.com/index.php?pagename=OGC_launch_Prince2_2009 Mon, 15 Jun 2009 09:30:00 GMT