ITILNews News http://www.itilnews.com/index.php?cat=11 (C) ITILNews For organizations that wish to embark on the ISO/IEC 20000 journey they often have difficulty in deciding the scope of certification, which is not uncommon.   It appears there are no hard and fast rules or guidelines to determine how wide or deep the scope must (314 words in article) http://www.itilnews.com/index.php?pagename=Scoping_ISOIEC_20000 http://www.itilnews.com/index.php?pagename=Scoping_ISOIEC_20000 Tue, 14 Jul 2009 10:02:00 GMT The adoption of ISO/IEC 20000 is a considerable investment by any organization in time, resources and ultimately costs.   To assist Senior Management in making an informed decision on whether to commission the ISO/IEC 20000 route a work book is available entitled:   (127 words in article) http://www.itilnews.com/index.php?pagename=Considering_ISOIEC_20000_adoption http://www.itilnews.com/index.php?pagename=Considering_ISOIEC_20000_adoption Sat, 20 Jun 2009 14:09:00 GMT EXIN as part of its IT Service Management according to ISO/IEC 20000 qualification program which consists of a Foundation exam, five Professional exams will be accompanied by a lapel pin / badge for those who successfully pass the examinations. The program is split into two tracks. The first track is (126 words in article) http://www.itilnews.com/index.php?pagename=EXIN_ISOIEC_20000_lapel_pins http://www.itilnews.com/index.php?pagename=EXIN_ISOIEC_20000_lapel_pins Mon, 7 Jun 2010 09:15:00 GMT Injazat Data Systems, an information technology and business process managed services provider in the UAE, has been awarded certifications for meeting the stringent requirements of the international ISO/IEC 20000:2005 IT Service Management and ISO 27001:2005 Information Security Management System standards. (43 words in article) http://www.itilnews.com/index.php?pagename=ISOIEC_20000_award_-_Injazat_Data_Systems http://www.itilnews.com/index.php?pagename=ISOIEC_20000_award_-_Injazat_Data_Systems Mon, 1 Nov 2010 10:19:00 GMT There are numerous articles and books that cover the various aspects of ISO 20000 but there are few that provide details as where you can find the names of those organizations that are currently certified.   There are in fact in excess of four hundred (156 words in article) http://www.itilnews.com/index.php?pagename=ISOIEC_20000__Who_are_the_certified_organizations http://www.itilnews.com/index.php?pagename=ISOIEC_20000__Who_are_the_certified_organizations Fri, 4 Sep 2009 09:55:00 GMT The itSMF ISO/IEC 20000 Consultant course and exam is being withdrawn.   This will be replaced by a new 'ISO/IEC 20000 Practitioner' course and exam which will place more emphasis on achieving the ISO/IEC 20000 Standard and what delegates need to do to attain this. (206 words in article) http://www.itilnews.com/index.php?pagename=ISOIEC_20000_Update_March_2010 http://www.itilnews.com/index.php?pagename=ISOIEC_20000_Update_March_2010 Fri, 26 Mar 2010 09:30:00 GMT