ITILNews Benefits http://www.itilnews.com/index.php?cat=11 (C) ITILNews Considering the benefits with regards to ISO/IEC 20000 it is very easy to become consumed with those offered by implementing ITIL itself. ISO 20000 offers significant benefits beyond those of ITIL alone. The benefits can be applied to both those organizations offering IT services as well as those purchasing (485 words in article) http://www.itilnews.com/index.php?pagename=ISO_IEC_20000_Benefits http://www.itilnews.com/index.php?pagename=ISO_IEC_20000_Benefits Tue, 23 Jan 2007 21:55:00 GMT