ITILNews PDF http://www.itilnews.com/index.php?cat=29 (C) ITILNews Authors : Jenny Dugmore and Sharon Taylor, March 2008   Commissioned by the Office of Government Commerce (OGC) in the UK, the official owners of ITIL (Information Technology Infrastructure Library), the document is described as an 'Alignment White Paper' and contains a table that identifies the differences between (86 words in article) http://www.itilnews.com/index.php?pagename=ITIL_V3_and_ISOIEC_20000_PDF http://www.itilnews.com/index.php?pagename=ITIL_V3_and_ISOIEC_20000_PDF Tue, 6 May 2008 08:48:00 GMT Authors : Machteld Meijer, Mark Smalley and Sharon Taylor January 2008   Commissioned by the Office of Government Commerce (OGC) in the UK, the official owners of ITIL (Information Technology Infrastructure Library), the document is described as an 'Alignment White Paper' providing a comparison between (97 words in article) http://www.itilnews.com/index.php?pagename=ITIL_V3_and_ASL_Sound_Guidance_White_Paper_PDF http://www.itilnews.com/index.php?pagename=ITIL_V3_and_ASL_Sound_Guidance_White_Paper_PDF Tue, 6 May 2008 08:45:00 GMT A comprehensive and professionally produced download produced by the itSMF organization. The free download provides a high-level overview of ITIL V3. It is aimed at a general audience and is valuable to both an individual and organization who have simply heard of ITIL and also those that are (125 words in article) http://www.itilnews.com/index.php?pagename=ITIL_downloads_ITIL_V3_Intro_Overview http://www.itilnews.com/index.php?pagename=ITIL_downloads_ITIL_V3_Intro_Overview Tue, 20 Nov 2007 11:07:00 GMT To assist individuals who are preparing to sit the ITIL v3 Foundation Examination an authorized practice examination paper is available in English for free download subject to agreeing the specified terms and conditions.   To access the free ITIL download (PDF) please click the phrase: ITIL (59 words in article) http://www.itilnews.com/index.php?pagename=ITIL_v3_Foundation_Sample_Examination_Paper http://www.itilnews.com/index.php?pagename=ITIL_v3_Foundation_Sample_Examination_Paper Tue, 13 Jul 2010 10:59:00 GMT The ITIL v3 Qualification scheme is somewhat complex. Individuals and organizations alike will benefit from the clear and concise information contained within the Qualifications brochure as a free download (PDF).   Although produced in 2008 it still remains relatively current and up to date.   (117 words in article) http://www.itilnews.com/index.php?pagename=ITIL_v3_Qualification_Scheme_Explained http://www.itilnews.com/index.php?pagename=ITIL_v3_Qualification_Scheme_Explained Tue, 13 Jul 2010 10:51:00 GMT As a colleague and I once agreed: "They just don't get it do they?"   What I thought was a clear distinction and fairly well explained in ITIL and other supporting publications seem to be eluding many organisations and individuals.   May (162 words in article) http://www.itilnews.com/index.php?pagename=The_Lost_World_Of_Problem_Management_by_Karen_Ferris http://www.itilnews.com/index.php?pagename=The_Lost_World_Of_Problem_Management_by_Karen_Ferris Mon, 24 May 2010 09:44:00 GMT