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<title>ITILnewscom for ITIL Version 3 ITIL Service Management and related topics</title>
<description>  The ITILnews.com site is for the benefit of all the people who are interested in the advancement ITIL, it is where you can gather information and have your say. If there is anything we have missed, let us know and we will put it up for everyone. If (436 words in article)</description>
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<pubDate>Mon, 25 Sep 2006 10:58:00 GMT</pubDate>
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