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Iso20000

Iso20000 php?pagename=Selecting_an_ITIL_Service_Management_Toolset Tue, 3 Jun 2008 09:24:00 GMT IT Service Management Toolset Checklist Management Tools Advice and Guidance The following points have been extracted from an article entitled 'Selecting an ITIL Service Management Toolset'. The knock-on effect is that the job markets are somewhat subdued. Guidance is provided to smaller organizations that are either considering introducing ITIL or are looking to improve their current Service Management activities.
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