Keep up-to-date with ITIL news. Low volume to-the-point bulletins...
ISO/IEC 20000 Certification Steps
In excess of two hundred organizations around the globe have followed the route to becoming ISO 20000 certified. This article attempts to trace out the steps that an organization may expect to follow in an attempt to become ISO/IEC 20000 certified.   Baseline Current Capabilities   …
968 words, last edited in the morning of 12th Jan 2009
This article is from ISO20000 - Archived News and has been viewed 13743 times.
Tags: ISO/IEC,20000 Certification,ISO 20000 certified,ISO/IEC 20000 accredited
The majority of organizations recognize ITIL as a major contributor to Data Centre Effectiveness, but its success in the 1990s resulted in the establishment of an international standard in the 21st century, ISO/IEC 20000. This article provides advice for any organization considering ISO/IEC 20000 accreditation.   …
432 words, last edited in the morning of 18th Aug 2008
This article is from ISO20000 - Archived News and has been viewed 18285 times.
Tags: ISO/IEC 20000,Data Centre Effectiveness,ITIL Version 3,ITIL V2,ITIL processes,ITIL Version 3 qualifications
It was not always ISO/IEC 20000. Considerable time and effort was invested by the IT Service Management Forum (itSMF) based in the United Kingdom. The itSMF provided the funding and support for the development and launch of the British Standards Institute (BSI) BSI 5000 in 2000. BS 15000…
190 words, last edited in the evening of 17th Jun 2008
This article is from ISO20000 - Archived News and has been viewed 8239 times.
Tags: ISO/IEC 20000,ITIL relationship,IT Service Management Forum,itSMF,Information Technology Infrastructure Library
ISO IEC 20000 Expands
The various representatives of the countries who assist in the development of ISO/IEC 20000 met in Berlin, during May 2008. It is understood that agreement was reached to develop three addition 'parts' to ISO/IEC 20000, bringing the number of parts to five. Furthermore updates will be made to…
277 words, last edited in the morning of 9th Jun 2008
This article is from ISO20000 - Archived News and has been viewed 10063 times.
Tags: ISO/IEC 20000 Expands,ISO/IEC 20000,ISO/IEC 20000-1,ISO 27001,ISO/IEC 20000-2,ISO/IEC 20000-3,ISO/IEC 20000-4, ISO/IEC 20000-5
The development of ISO/IEC 20000 began in the UK with the IT Service Management Forum (itSMF) funding and supporting the development and launch of the British Standards Institute (BSI) BS15000 in 2000. In 2005 BS15000 was superseded by what we refer today as ISO/IEC 20000. The International standard…
197 words, last edited in the afternoon of 16th Apr 2008
This article is from ISO20000 - Archived News and has been viewed 12497 times.
Tags: ISO/IEC 20000, ITIL relationship, IT Service Management Forum, itSMF, British Standards Institute, BS15000, Information Technology Infrastructure Library, ITIL, ITIL version 2, ITIL version 3
April 2008 - Following the announcement by the British Computer Society's Information Systems Examination Board (ISEB) that the ISO/IEC 20000 Foundation examination is now available as of the 1st April 2008, the IT community finds itself waiting for an 'accredited course provider' to come forward to deliver the…
143 words, last edited in the afternoon of 16th Apr 2008
This article is from ISO20000 - Archived News and has been viewed 9338 times.
Tags: ISO/IEC 20000, British Computer Society, Information Systems Examination Board, ISEB, Foundation examination, IT community, accredited course provider, Foundation education, Risk register
Previously ISO/IEC 20000 examinations were administered by the itSMF in the UK. Both ISEB, part of the British Computer Society (BCS) in the UK and Exin in Holland are now preparing to launch ISO/IEC 20000 examinations. In this article we explore the offerings from EXIN.   …
282 words, last edited in the afternoon of 16th Apr 2008
This article is from ISO20000 - Archived News and has been viewed 9780 times.
Tags: ISO/IEC 20000,ISO/IEC 20000 examinations, British Computer Society, ISEB, multi-level IT qualification, IT Service Management, Foundation Level, Professional Level, IT Management Track, IT Auditing Track
Washington DC, April 2008 - Exin have launched the ISO/IEC 20000 IT Service Management Qualification program beginning with the ISO/IEC 20000 Foundation level. The event was attended by representatives from the IT industry including IT experts and training providers.
42 words, last edited in the afternoon of 16th Apr 2008
This article is from ISO20000 - Archived News and has been viewed 9707 times.
Tags: ISO/IEC 20000 Examinations, Washington DC, IT Service Management, Qualification program, Foundation level, IT industry, IT experts, training providers
ISO/IEC 20000 Updated to reflect ITIL Version 3
A somewhat lame and unenthusiatic announcement has been issued to say that an ISO working group is beginning the revision programme for the Service Management standard. The announcement eludes to an expectation that 'an effective liaison between the ITIL Refresh developers to ensure a continuing alignment to the…
129 words, last edited in the afternoon of 8th May 2007
This article is from ISO20000 - Archived News and has been viewed 9306 times.
Tags: ISO/IEC 20000, ITIL Version 3

Keeping up-to-date with ITIL...

Keep up-to-date with ITIL news. Low volume to-the-point bulletins...