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Target Audience   The target group of the ITIL Version 3 Foundation certificate in IT Service Management is drawn from: Individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service…[ more ]
323 words, last edited in the morning of 9th Mar 2009
This article is from ITIL V3 Course Syllabus - Foundation and has been viewed 8042 times.
Tags: ITIL Version 3, Foundation Certificate, IT Service Management