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Published on the 15th July 2009, the ITIL V3 Guide to Software Asset Management target audience is anyone involved in the governance, management and use of software assets within an organization. contains a practical approach to the management of software assets.
Aligned with ITIL V3 and ISO/IEC 20000, the publication assists with the implementation and maintenance of all the necessary Software Asset Management (SAM) processes and procedures. It gives realistic and pragmatic suggestions for the content of a business case for SAM within an organization.
Also enclosed is advice and guidance on the roles involved, templates and examples of some of the key documents, a SAM business case, the contents of a software policy, a policy on the use of hardware and software, and an acknowledgement of hardware/software policy.
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