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Credit crunch hits public sector IT hiring

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Credit crunch hits public sector IT hiring
by Deirdre McArdle Public sector IT departments are feeling the squeeze when it comes to hiring skilled staff, with 90.5 percent saying they are facing headcount restrictions.   That's according to a survey conducted by recruitment firm IT Force, which shows that IT…
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386 words, last edited in the afternoon of 8th Jun 2008
This article is from ITIL News - Surveys and has been viewed 11229 times.
Tags: Credit crunch,public sector,IT hiring,IT departments,IT Force

ITIL Implementation - Some Guidance

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ITIL in Practice
More often than not an ITIL implementation can comprise of more than one discipline being implemented in parallel. On occasions they may be run as separate projects, ideally they should be run together under a ‘Program’. An example of such an implementation would be the introduction of ITIL…
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409 words, last edited in the morning of 3rd Jun 2008
This article is from Case Studies - Case Studies 1 and has been viewed 14678 times.
Tags: ITIL implementation Guidance,ITIL Configuration, Change and Release Management,Project Managerm,Program Manager,Program Risks,Issues log,IT Director

Selecting an ITIL Service Management Toolset

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Selecting an ITIL Service Management Toolset
The introduction of ITIL into any organization more often than not requires the support of a toolset to assist with the adoption of the various processes, together with facilitating the interfaces between the processes.   When selecting the toolset for your organization it is important to remember that…
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1001 words, last edited in the morning of 3rd Jun 2008
This article is from Management Tools - Advice and Guidance and has been viewed 24729 times.
Tags: ITIL Service Management Toolset,interpretation of ITIL,Service Desk Operator

IT Service Management Toolset Checklist

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IT Service Management Toolset Checklist
The following points have been extracted from an article entitled 'Selecting an ITIL Service Management Toolset'.   1.      Select a toolset that fits your organization not the other way round.  Processes come first not the tool.  Be clear on what you want the toolset to do…
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449 words, last edited in the morning of 3rd Jun 2008
This article is from Management Tools - Advice and Guidance and has been viewed 17801 times.
Tags: IT Service Management,Toolset checklist,Management Information,multi-nationsl,ITIL process owners,user groups

Online Mentored Learning Training will Save Enterprises Thousands in ITIL V3 Training Costs

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Canada (Press Release) May 27, 2008 -- 4/27/08 (Lexington, North Carolina) A trusted source for accredited IT Service Management (ITSM) training and certification programs, itSM Solutions today, announced a partnership with Career Academy to launch an online series of ITIL Version 3 Mentored Learning Training…
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815 words, last edited in the morning of 3rd Jun 2008
This article is from Press Releases - Training and has been viewed 10621 times.
Tags: Mentored Learning Training,ITIL V3 Training,IT Service Management

ITIL V3 Service Lifecycle Module and Service Capability Module – Release Dates

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APM Group (APMG) the organization who are responsible for the development and administration of the ITIL Version 3 Certification Scheme, announced on the 23rd May 2008, the release dates for the ITIL Intermediate Certificate modules, ITIL Service Lifecycle and ITIL Service Capability. The exact details are…
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238 words, last edited in the afternoon of 23th May 2008
This article is from ITIL News - Previously and has been viewed 13864 times.
Tags: ITIL V3,Service Lifecycle Module,Service Capability Module,Release Dates,ITIL Intermediate Certificate,ITIL Version 3 Certification Scheme,ITIL Service Capability
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